Hyatt Regency Birmingham

This is a very central hotel, close to new street station. The lobby, bars, and general communal areas in this hotel are very nice, done out to a great standard. The staff are very friendly and helpful. It’s great that there’s a swimming pool, which is rare in Birmingham city centre, it’s small but very nice with jacuzzi, sauna and steam room. The rooms are large with great views over the city, mini fridge, and the usual other facilities, the bed is comfortable and feather pillows. We stayed in a standard room, which could do with refurbishment, it looks dated and had shower over bath and a toilet behind the door in the bathroom. Good overall experience but rooms need to be updated in line with the public spaces.

Stayed here for a business event in the ICC. Location was perfect. Staff were really helpful. Check in and out was fast and efficient. The lobby area is very pretty.Room was spacious and clean. The beds were very comfy and slept well, not hearing any noise from other rooms or guests.I had breakfast here. It was nice and a great selection of cooked and continental options.

We stayed in the hotel for a couple of days. I really liked the hotel and the view from our room. But I need to be honest that on pictures looks much better.The lobby is fantastic, like typical Hyatt hotel, but the corridors smell old. There is the same smell in the room also.Huge room, amazing view, (nothing in the refrigerator), bathroom was pretty big and clean. I also like the breakfast.The spa is nothing special. For that number of rooms I can tell that is very small.

Great stay during a conference weekend. Staff has been very welcoming. Although the rooms look like need a little tlc. Our room had an issue with water being boiling hot, we were offered bottled water to use as shower but were never delivered to our room. Breakfast was absolutely fabulous, beautiful decor and many food choices, freshly pressed juices. Staff at the bar was attentive and very friendly. Overall good stay.

The hotel boasts a great location, making it convenient to explore the city's attractions. The staff were incredibly friendly and accommodating. I particularly appreciated the peaceful and clean ambiance. It provided a relaxing retreat after a long day. However, I did notice that the rooms could use a bit of refurbishment to match the high standard of the rest of the hotel.One minor downside was that the air conditioning in my room wasn't quite working. Considering the excellent value for money and the overall positive experience, I would still recommend the hotel.

Nice Hotel, but the rooms could have been a bit more warm. You need to change the hairdryer in the room, but appreciated the big TV and large offer of teas bags.Had a work conference and enjoyed the dinner party. Food was OK, large conference rooms and very nice staff.

It is a lovely hotel and a brilliant location for ICC or Symphony Hall (there is a bridge directly into the ICC). Restaurants and Bars are excellent. The staff was charming and helpful. Rooms have a nice view out over to Centenary Square and Library.

Ordered two cocktails and was charged twice for them by mistake and was informed that the payment would return to my account, it has been over one month and there has been no effort for anyone to contact me of what is happening, this is very disappointing from such a lovely hotel. Such a shame. Will not be returning as I feel I have been robbed,

High end hotel in the centre of Birmingham. 10 min walk from Birmingham New Street Station. Stayed for 4 nights and all the staff were consistently friendly & professional. Rooms cleaned on a daily basis with towels & bottles of water replaced. Buffet breakfast was nicely cooked & presented. Room rate was competitively priced. Would definitely stay here again.