Peugeot Service Centre - Tates

They dont exist anymore

Just terrible, no service, no call back backs just bad

Had a MOT and Service but not sure why they never cleaned my car every other place I've taken it to have done this.

Went in for a service following a recall notice from Peugeot.The team made things easy and gave the car a thorough clean while they were at it. Steve was a pleasure to deal with, found him knowledgeable and helpful

Dan is one of the most helpful people I have come across. Even though he was very busy, he made time to help set the clock on my Peugeot. I had struggled with this & couldn't have done it without his help.

Very good service, great costumer service thanks a lots to Dan a very helpful and professional person

Made an appointment for repairs through Peugeot customer services. Tates refused to do the work. Waited many weeks for this appointment. Vehicle not usable. Disgraceful service. In response to Tates service department, I received a call from your service department, initiated by Peugeot customer services. The type of vehicle was fully discussed and the appointment made with me personally. It was made known that it was a long wheel base Peugeot boxer window van converted by Auto Sleeper. I look forward to your new service facility being completed and it being able to accommodate my Motor Home.

Really excellent and professional service. I left my car there on a bank holiday weekend when a warning light came on. They called me and informed me of what they would do and the cost. The car was repaired and returned to me spotless.

So after placing a bad review I decided to re edit due to the fact there was probably a lack of communication on both sides regarding time wise. I have to give credit where it is due & I can honestly say that they went beyond correcting any minor mishaps. One apology goes a long way, and not only was I contacted directly and in such quick time I had numerous apologies from the gentleman on the desk which was dealing with the repair and Selina who also contacted me directly and within the exact time she stated to sort the entire thing out straight away & Both were extremely friendly, and very polite and professional so I can only leave a positive review. Not everyone is perfect and we can't always get it right including myself.

I would like to show my gratitude for providing me an excellent service by your amazing staff member Mr. Paul Haworth (Service Manager ) after I had few issues & other team members were not interested to sort my issues.This member of your team is capable to provide TOP QUALITY results, he is very responsible, humble, engaging & confident with great customer service skills.Thank you Mr. Paul Haworth.