Canine Comfort

Very friendly and caring

We love Vanesha of Canine Comfort and her care for our dog Stanley is great. We know he is safe and well looked after. Would recommend

My mother’s golden retrievers have stayed here on many occasions. They are always eager to go inside and make themselves at home, having the freedom of the whole ground floor of the house and unlimited access to the large, safe, enclosed garden. Unfortunately a couple of weeks ago whilst they were staying here, after a day of extraordinarily heavy rain I received a phone call (as the designated emergency contact) informing me that the house had become flooded. I was unable to collect the dogs immediately but this was not a problem and they were kept safe and dry in a small stable a short distance from the main house. The roads surrounding Spaxton had suffered terrible flooding, I had to turn back twice to seek alternative routes and there was a lot of silt and debris on the roads. I was greeted warmly when I arrived and witnessed the devastation caused by the flood waters. The whole ground floor of the house had been 6 inches deep in muddy water which the fire brigade had helped to pump out, leaving a tide mark, silt and ruined flooring and furniture in its wake. As I only had one lead the owner kindly lent me a spare lead and helped me get the dogs into my very small hatchback. She apologised repeatedly and put the welfare of the dogs in her care first over the care for her home. For this we are truly grateful.When my mother visited a few days later to settle her bill, the full amount for the week that her dogs were booked was adamantly refused and the owner would only accept payment for the days they were with her. You cannot say fairer than that.Canine Comfort, I wish you all the best and know that my mother’s dogs really can’t wait to stay with you again.

Disappointing. They let us down badly. Premises apparently flooded and my son had to pick our dog up after just a few days into our holiday.Dog fortunately was then looked after by 4 different family members until we returned from holiday.