NatWest Strand
30 Reviews
- Friday9:30 am–4:30 pm
- SaturdayClosed
- SundayClosed
- MondayClosed
- TuesdayClosed
- Wednesday10 am–4:30 pm
- Thursday9:30 am–4:30 pm
About the Business
branch details | Find the nearest NatWest location near you.
Contacts
Call Us
+443457888444
38 Strand, London WC2N 5JB
Hours
- Friday9:30 am–4:30 pm
- SaturdayClosed
- SundayClosed
- MondayClosed
- TuesdayClosed
- Wednesday10 am–4:30 pm
- Thursday9:30 am–4:30 pm
Features
- Wheelchair-accessible entrance
Recommended Reviews
Steve C
22.03.2024
NatWest Strand
25 min wait in line to speak to a member of staff who promptly moved me to a seated area for another 10 minutes to wait for another member of staff...my request? Transfer some money from my account to a car dealer's account...hardly a difficult task, made more difficult by Natwest...
Merry Go Round (サトウ)
13.03.2024
NatWest Strand
Lovely staff, was able to change my old paper money because we haven’t been in England for years and they able to change our money into a new bill. Great customer service
F F
19.02.2024
NatWest Strand
Natwest doesn't want to refund my direct debit. By law they have to. They just hold the money and just hang up over the phone. I'm at wedtfiel branch in shepherds bush and they can't help me. They are trying to get ride of me.
Thom Horne
14.02.2024
NatWest Strand
I use NatWest branches to pay cash into my Starling Bank account; I've found everytime I do this I'm either asked an endless stream of questions or quizzed on why I'm paying in as a non NatWest account holder.Not only did the branch know how to pay in straight away, I was treated in a friendly and polite way.
JJ K
20.01.2024
NatWest Strand
We had money left over from our visit in 2018 and they exchanged my old paper money for the current currency when restaurants wouldn't take it and Lloyds and Halifax Banks refused to.
Alex Bradley
07.01.2024
NatWest Strand
Charged credit card fees after having confirmation of card account being closed. Avoid at all costs!
Daniel Chorley
29.12.2023
NatWest Strand
Went in with low expectations after reading the reviews, but Samantha on the desk was wonderful, helpful and pleasant.Someone walked in a little distressed as their card had been stolen. Without hesitation she asked the other customers whether he could skip to the front of the queue - obviously no issue. She calmed the man and quickly cancelled his cards.
Emiko Yamaguchi
25.12.2023
NatWest Strand
Using badly composed text message to contact customers from Fraud dept, blocking fund as if we are fraudsters! Does Visa Debit card though. I'm switching now!
Justin Haynes
20.12.2023
NatWest Strand
No queues if you choose your time carefully. Can pay in notes/cheques with the machine. Also has a coin machine, but you do have to queue to pay the total in once the machine has finished. Staff are very helpful.
Kevin Head
17.12.2023
NatWest Strand
Natwest, the Strand, is managed and run by an incompetent team of bureaucrats whose last interest is proper customer service. Hardeep, the man in charge of opening accounts, sent me away on 3 separate occasions asking me to make small documentation changes even after he stated that he made all the necessary changes to the documentation. The branch manager then refused to see me despite repeated requests. Thanks for nothing Natwest
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38 Strand, London WC2N 5JB
NatWest Strand