Ewell Village Dry Cleaners

Tried to give them business today says open 8am on door closed says 9am on website 9.15 still closed gave up went elsewhere .will not try in the future the basics of customer service is to at least open the shop

Really good prompt service. Everyone is very friendly and it stays open fairly late.

I have been coming here several years and have always received a good service. My daughter's wedding dress was very grubby around the hem and has been cleaned spotlessly - they cleaned it a second time as they were unhappy with the initial clean. A good price compared with others and also offered to deliver as the dress wasn't ready when I went in.

Lovely family run local business, great support of elderly and local community and always super friendly. Late hours on Saturday to get the week's dry cleaning sorted. Very highly recommended. Very reasonably priced too.

Friendly service, and did an excellent job with my suit

This is a great dry cleaners. Very good service, prompt with excellent attention to detail. Always ensure stubborn marks are removed from clothes. Very good at doing alterations, turning up hems, fixing buttons, repair to tears, sewing lining of jackets, - always friendly staff and they ensure clothes are returned within given timescales.

Brilliant friendly service. Wedding dress beautifully cleaned within three days. As good as new. Highly recommend. Reasonably priced.

Very reasonable price, garments came back beautifully cleaned and great friendly owner, what more could you ask for

All what seemed to be a very good service intially turned out to be a nightmare. I simply took my dress for alterations and gave all the details needed i.e the Lady which I believed was the owner measured me and clipped the dress for the perfect fitting for the dress to be tailored. Which then I was given an overall charge of £20 in total. I was told to come back a week after for collection. A week later when I got there as I expected all the requirements have been met I didn't bother to try it whilst there it's only when I got home after trying that I realised that the job wasn't complete. So I took the dress back and explained myself and tried it on for her to see where they've missed. That's when she told me to add another extra £8 charge of which I didn't accept at all after all I had payed for the service already. It was her responsibility to make sure the autoration was done satisfactory and she insisted that I payed the extra £8 of which I also empasised that I was already given a charge which I have already payed for and it wasn't my fault that the dress wasn't altered fully. She further went on to say that She needs to pay the tailor and that money wasn't going to come out of her pocket. I didn't hear known of it, I stood my ground and walked out expecting to come back next week to collect the dress.Today the 23rd of May I have gone back to collect the dress and noticed that a gentle man that worked with her and the Lady were giving each other some funny glances when I walked in which instantly I smelt trouble. From then before I got a chance to say anything she went ahead to say to me the tailor charged her £5 so therefore I should pay of which I responded No I am not so can I please try my dress". With a very harsh tone which completely threw me out sounding very ANGRY and EXTREMELY RUDE she then said to the guy working there to give me the dress to try on but made it clear to me she is not amending anything if anything else needs to be done to the dress. I ignored her tried to stay so calm. The guy then gave me the dress to try on and I was happy with the results. Immediately after taking off my dress the guy then took it off me asked the lady what to do with it and then I saw him put it at the back. At this point after watching the actions I asked the lady to give me my dress. She then still continued to tell me to pay £5 and that its my fault that the dress was not tailored properly

This is a brilliant dry cleaner. Friendly, professional and a great quality of service.