North London Health Centre

I have been going to the North London clinic for 30 years; I want to make it known the reception staff are excellent, Yes, there have been hiccups over the years, but generally, they are excellent; the Doctors and Nurses are so good and so kind.You saved my husband's life for that, I am forever grateful

My father died on 28th August and we can’t get his death certificate signed and it’s 5th September. We’ve been passed from pillar to post and the treatment has been shocking. The whole clinic should be ashamed of themselves. The manager Liz has been completely unhelpful and we’re being fined for not having this sorted. Avoid this practice at all costs.

it is the most useless clinic. before the pandemic it was ok, but after they humiliate their patients. The reception is at level 0, and so are the medical staff. After many attempts to call for an appointment and almost an hour of waiting on the phone, when they answered, they hung up on me, and another time they told me that they couldn't hear me and hung up on me, and when I went straight there, the receptionists were laughing among themselves and they were having a fashion show. They have no respect for patients' pain. They always say that they are very busy, but in fact they are not interested in doing their job.

I have to accompany my elderly parents most of the time when they see their GPs. I think the quality of the GPs is very good. Always got time for Dr Mars who goes above and beyond. Reception staff are improving but I still find them discourteous at times.

Receptionist are very rude, I don’t know why they are still there working for such good doctors, why should I explain my situation to a receptionist before they can decide if I can get emergency appointment with the GP. They shout on you as if they own the surgery. They should work on their empathy and humanity

I have been registered with the surgery for some time, thankfully have not really needed to use their services. I have recently registered a new patient with the surgery and cannot praise them enough especially Kathy who works in the admin side of the surgery, she has gone above and beyond to help. She is professional, friendly and has been so helpful, I cannot thank her enough.

Dr Daitz runs a brilliant professional gppractice. All clinicians and reception staff are so professional and my family and i are so grateful for their kind caring NHS service. i cannot fault our care over the last 7 years with this practice - i hope they continue with this excellent care.

Doctors have been great - particularly Dr Mass. Listens to everything you say without judgement and advises accordingly.The receptionists are kind and helpful - but they are VERY hard to get hold of. Calling the surgery means listening to what feels like 20 minutes of pointless out of date automated messages before eventually being put on hold. There is always a queue to speak to someone of at least 30 mins - this isn’t their fault, but I beg to please cut that automated answer message it is so painful to hear for so long!!!Once through to the receptionists they are great!Please consider opening an online booking system or at least allowing appointment requests to be made via email (or using the econsult platform) to help you and us as patients! I guarantee all patients will appreciate this as it will speed up the phone lines.

Worst health centre I've ever had the receptionist are rude, it's always a nightmare to booking an appointment. I call at 8.00 am and wait more than one hour and then they tell me that there is only availability with a doctor a month later, terrible service.They don't deserve it even 1 star.Even the Drs without experience, doesn't fill patience needs. It's disappointing service.

Soooo rude, unorganised and unprofessional. The women on reception need training. Worse doctors experience I ever had.