Atlantic Dry Cleaners & Tailors

(ATLANTIC)DRY CLEANERS LAUNDERETTESUITABLY LOCATED AT PORTSWOOD JUNCTION.IN PORTSWOOD.SOUTHAMPTON.IS YOUR A-STAR VERY FRIENDLY PLACE TO DO YOUR LAUNDRY.THE STAFF ARE BRIGHT AND PLEASANT!STAFF ARE ALWAYS ON HAND TO HELPWETHER IT BE YOUR FAVOURITE SUIT THAT NEEDS DRY CLEANING.CHANGE FOR THE MACHINES.OR' A FRIENDLY CHAT WHILST' THEY CARRY OUT A SERVICE WASHTHEY AIM TO PLEASE!THEY HAVE A VERY BIGREAR CAR PARKGIVE E'M A TRY!

Just picked up a cream blazer that I dropped off last week to be dry cleaned. Very disappointed with the results, the blazer looks exactly the same as how I left it but just on a hanger with a plastic covering! If I knew that was all I was paying £13.75 for I wouldn’t have bothered. None of the stains have been treated. When I questioned this to the lady in the shop she said that’s all you can expect from an express service - if that’s the case then what’s the point!! Waste of time and money.

Got my suit dry cleaned here which had some makeup stains. They did a great job and was done quickly. It's quite expensive but from what I understand I paid pretty much the going rate.

First visit to this dry cleaners but I wasn’t massively impressed.I had two items that required dry cleaning, one was a gilet and one was a puffer jacket. They accepted the gilet but told me they couldn’t take the puffer jacket as it might melt. I was confused as the instructions on the garment were ‘dry clean only’ and so I didn’t have much choice. They told me I’d have to sign a disclaimer of liability which I wasn’t happy about doing, so I didn’t drop off this item.The gilet was cleaned but coat £37.50 which I think was excessive for one item, it took around 5 days.I then wanted to get some buttons added to an item but I was told they couldn’t do it.Overall quite disappointed really, was told an item couldn’t be accepted, charged £37.50 just for a gilet to be dry cleaned and then told an alteration couldn’t be done on something.The customer service wasn’t bad but it equally wasn’t anything impressive, I’ll try another dry cleaners next time.

I tried the shirt cleaning service a few times. It's simply not worth it. The shirts are not well cleaned and ironed. Is not a professional service. Once they also stained of my shirts and they didn't really care. I guess errors could happen but not even an excuse or acknowledgement?

First time with them, I sent in a pair of jeans to get hemmed and a 100% wool jumper to be cleaned. Jeans came out beautifully, however wool jumper had some issues, as it shrunk slightly in the wash, and it felt crusty (due to the condensing of the fabric). (Will attach photos soon)They took it back and fixed it by steaming and stretching it slightly in all areas. After this, the jumper was back to just as how I remembered it. All this was done in under a week. They are very professional and I can recommend them. The staff there are very friendly and understanding of my situation.

Put a jacket and trousers in for cleaning. Jacket was returned in the same state as I'd dropped it off. The trousers I think had only been pressed and were creased. £18.50 for nothing. I have a high bar pressure steamer so redid both garments myself using a powder spray dry cleaning agent from amazon. I phoned to complain. Was told 'the manager' would ring me. That was a week ago. Still waiting. The garments were for my now husband to wear at our wedding. Will never darken their door again

Recently had two pairs of curtains altered. The tailor did a fantastic job and although we were advised it might take a week, the curtains were ready the next day. Thanks for the superb service.

Absolute daylight robbery. As a member of the armed forces, I took my uniform in to get some of my flashes(patches) sewn on. I was extremely shocked to to find out that they were charging £11 per flash. This is an Absolutely extortionate rate. Considering that you can get a 27 pack of 100m sewing thread for around £10 online. Now, don't get me wrong, I understand labour cost, but it would only take roughly 5 minute at max to sew each flash on. I also understand Mark up and this is actual theft. Not to mention that the seamstress is also only in the shop for 2 hours per day, and I literally had to take time off work in order to be there when she was available. If I could give Zero Stars I would! Absolutely disgusting! Sort you lives out!

I visited during the week and the morning staff were amazing , did exactly what I asked for were so kind and had a lovely conversation. Kathy and Emma were very helpful and informative. Will defiantly use again as this was my first time.