The Crown Hotel

Not very pleasant but not dirty or riddled with bugs as other visitors have stated some repairs are needed and we could not hear trains and traffic wasnt too bad after 8pm. I did have a good sleep on the comfortable bed (7 hours) overall hotel not too bad

Wow where do I start what an absolute god forsaken hotel it's like crack head central! The staff are rude and deserve a slap the rooms are horrendous DO NOT I REPEAT DO NOT BOOK THIS PLACEYou'd be honestly better going to go outdoors and buying a tent and sleeping bag! The pvc windows are held shut with normal door brackets the rooms break every single health and safety law there is! My loft hatch was opened during my stay And there is drill holes in the ceiling in the bathrooms so I dread to think who's been filmed!! AVOID THIS HOTEL AT ALL COSTSI FOR ONE WILL BE REPORTING THIS HOTEL AND EVERY ASPECT OF IT!!! DISCUSTING!!!!!!!!!

Very rude staff. Dirty hovel of a place n probably the worst hotel in Britain. Absolutely disgusting place catering for mainly homeless I think.The streets are cleaner I imagine than this place.Damp walls and dirty bed sheets that haven't been washed and was freezing cold. I got my money back and slept in my work van. Felt cleaner.

Gotta start by saying my wife and I always seek out the cheapest hotels in any region we visit just to see if the reviews are as honest as they appear - in the case of The Crown, it was certainly borderline ….. we’re giving a 3* rating based on the friendly staff, room cleanliness against the amazing low price.We arrived mid-evening, there was a very drunk lady swigging cider from a bottle on the doorstep who greeted us warmly, but luckily the real staff were inside talking to two policemen who were there to investigate a missing guest …Key obtained, we made our way up to our 1st floor room, wondering if the sagging, creaking floorboards beneath the very old hallway carpet were actually safe. On the way we passed a ceiling hatch with water flowing onto the carpet beneath which we reported to receptionThe room was actually clean, as were the bed sheets and towels, but there was so much functionally wrong with the room we simply cannot list it all here ! The noise from both other guests in adjoining rooms and from loud people outside the hotel were certainly a disturbance, and the lack of comfort on the mattress suggests it was probably long overdue for retirement.This hotel could have great potential, but the cost of refurbishment would be astronomical, so make the most of the low cost and keep your fingers crossed that the floorboards hold out ….

This is one to avoid poor poor poor . I was booked in for 4 nights I lasted 1 night . This place is in my top 3 for worst hotel in the uk

I booked a room here for my friend. He was a bit concerned when we arrived at the same time as the police who were making arrests on the premises. But when he looked at the room it seemed nice. The receptionist told him that he couldn’t complain or get a refund because there was no manager there and he would have to stay the night and take it up with a manager in the morning. In the end it wasn’t too bad. He was woken up several times by slamming doors in the night but the price was good.

Um, what can I say? It appears to be a dodgy area. The car park had abandoned cars. There was a broken window at the side of the building as we walked to the entrance. The staff on the desk were friendly. As we walked up to the first floor there were boarded up windows.Inside the room there were holes in the flooring, uneven floorboards to the point of actual large dips. There was an attic hatch in the bathroom which was slightly open and dirt kept falling through onto the sink.In the bedroom were curtains that didn’t close properly. Outside one of the windows was a railway track about 15-20 foot away with trains going past by the hour. There were some cupboards, one had a broken back piece and the other had draws with burn marks inside and wouldn’t open properly, not that we would use these cupboards!The TV had no remote control so we had to ask for one. They had a box of them with missing backs so the batteries were taped in. We were also provided one pillow each. I asked for more but nobody came, although in the morning they apologised and we had extra pillows for the second night.There was no Wi-Fi so we tried to watch a downloaded film on my iPad. It was hot so we had the windows open. We were constantly disturbed by the train and traffic going past where the engines were being rev’d really loudly. Next came the drunk people, arguing, shouting, laughing.The safety catch on 2 of the windows was broken so it was dangerous having children in the room. Generally, the room was in poor condition and I believe it is mostly used as a half way house.On a more positive note, the beds were comfortable and no signs of bed bugs. I shared a double with my daughter and had to swap sides as the one side had a dip in the mattress. Not sure it would have been suitable for 2 adults!We managed to stick out the 2 night stay as it is 25 mins from Alton Towers. We also had a good laugh about all the issues with the room. I have teenagers, so I didn’t feel too vulnerable, although I wouldn’t have left the room after dark. Had I been there with younger children it would have been a different story.Please, pay a little extra for the premier inn near Alton Towers. You know what you’re getting then. This is not suitable for families, or even humans!

Worst hotel I ever stayed. Smelling rooms, no hot water, no towels, noisy area and uncomfortable bed. A total rubbish.

Worst night in my life. My bed made me feel like I was sleeping on a battlefield (at least I had one, my friend had to sleep on the floor as they put the wrong number of beds on the reservation), the door handles and towel holders stay in your hand when you use them. No hot water in the shower nor in the tap, the wall paint was all over the floor as well. Keep your money and go sleep in a field, you'll be more comfortable and you'll at least have a great view.

The rooms are functional and clean but have no wifi which in this day and age is just plain odd. There is wifi in public areas that can be used. Hot water is hot and decent pressure for a good shower. Tea and coffee making facilities and are replaced each day.The staff were very helpful and advised me of different places to obtain food late at night upon check-in and breakfast the following day. Checked with me to make sure everything was OK the following day.Location is absolutely fine but it is next to a busy junction and the noise travels. Great walking distance to a local centre with an array of shops.Taxi's are eaay to arrange and the hotel is easy to find.