Monks Cross Used Cars

Year 3 third service and MOT : I cannot fault this garage : outstanding value for money : extremely friendly and welcoming customer service : it's Covid19 secure : courtesy car no problem my car passed with one advisory but Stuart explained that given the extremely low mileage per year it would not need doing until next year : he also explained that I'd probably need new discs and pads but again having examined them as part of the service they shouldn't be any problem - real value for money and more importantly a genuine garage that you can trust not to rip you off - I cannot speak highly enough of them !It's now second service and second MOT as of 10/09/19. Excellent service again - courtesy car provided regrettably it failed on the horn but as always Stuart was superb . Rang at midday to inform me of the horn and then at about one rang again to say it was ready for collection . Service: MOT + horn for less than £200. Amazing garage so friendly and definitely not out to make a quick buck . I shall be going for all repairs there from now on - first rate. An excellent garage !Purchased a Mitsubishi Colt in October : no hard sales talk from Stuart : decided to buy it as trade in price for mine very good . 3 months warranty which I decided to extend. Had to go back for 3 teething problems : nothing was too much trouble : I shall certainly use this garage come service and MOT time : friendly reliable staff a pleasure to deal with . One year on and Mot and service. Again nothing too much trouble : courtesy car whilst mine was at the garage dropped it off at 9 and picked it up at 4 the same day : the Colt passed and the prices are so reasonable. Stuart also sorted out a date for a body repair in October fantastic guys so friendly and you know you've not ripped off . Can't recommend them highly enough !

Absolutely terrible company. Don’t ever buy from this garage! Firstly, the car came with parts missing (I knew this) but the company failed to actually replace the part which they said they would! I had to pay out of my own pocket.I then had issues with the window which the company refused to cover under warranty!To top it all off when the car was 3 days out of warranty the tyre explodes due to the wheels not been aligned correctly!All this garage cares about is taking your money. The woman who deals with all the complaints are horrible to deal with and treats you like it’s your fault their terrible cars breakdown!She’s the modern day Dan De Vito from Matilda.

So we bought our car from this business three years ago. It was a great purchase, from the lower end of their price range, and has served us very well, with nothing but wear and tear to fix. We've returned for service every year. The customer service is excellent, and the cost is very good. When we decide to buy our next car, I know where I will look first.Update: same car, same great service.

Went to purchase a new car. Excellent collection and great customer service. Nick was so kind to explain everything. And even Victoria was very helpful to clear some documentation doubts. Waiting for the car to be delivered.

Very helpful,great knowledge, was more than happy for me to look round and sit and any of the cars. Did not buy from them however I Would recommend.

Just bought a new car after having a car accident. Ben and Victoria both really helpful for getting me back up and running after a week. Quick service when I went to have a look round at the weekend Ben was quick to get the car ready for a test drive and it was ready for me to pick up to take home really quick. Would definitely recommend.

Had a very seamless, quick and easy part exchange. The car was serviced prior to my collection and the team were all professional and extremely friendly. I will definitely consider these guys again if I need another secondhand vehicle

I have recently bought my car with Monks Cross Used Cars. Victoria and Nick were very friendly and helpful. They answered all my questions and gave me advice on how to solve the problems with the old car. The car I have chosen was as advertised. I would recommended them in the future.

So straight forward no pressure sales, car was ready for collection when agreed all sorted hassle free, would recommend to anyone to buy from these guys thanks to Ben, Mike, Victoria

Excellent and friendly company, thankyou Victoria, Nick and Ben for a 1st class service. Very responsive to email and fair priced cars. Changing my car for the first time in 14 and half years couldn't of asked for more loving the new car. Highly recommended.