Lush Cosmetics York
324 Reviews
- Friday9:30 AM–7 PM
- Saturday9:30 AM–7 PM
- Sunday9:30 AM–5 PM
- MondayClosed
- Tuesday9:30 AM–5 PM
- Wednesday9:30 AM–7 PM
- Thursday9:30 AM–7 PM
About the Business
LUSH Fresh Handmade Cosmetics | Vegetarian & Cruelty Free | LUSH | Inventors of the bath bomb and the home of bath art. We're here to create a cosmetics revolution and leave the world lusher than we found it.
Contacts
Website
Call Us
+441904651268
3 Coney St, York YO1 9QL
Hours
- Friday9:30 AM–7 PM
- Saturday9:30 AM–7 PM
- Sunday9:30 AM–5 PM
- MondayClosed
- Tuesday9:30 AM–5 PM
- Wednesday9:30 AM–7 PM
- Thursday9:30 AM–7 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- In-store pick-up
- In-store shopping
- Wheelchair-accessible entrance
- LGBTQ+ friendly
- Wheelchair-accessible car park
- Wi-Fi
- Cheques
Recommended Reviews
DefinitivelyFox
13.03.2024
Lush Cosmetics York
I popped by the store over the weekend looking for a gift for my mum's birthday, I was assisted by a lovely member of staff named Pharrell and he was able to help me pinpoint what would be the perfect gifts! I ended up buying a little more than I anticipated, I'm more than satisfied with my experience here and the products I purchased. Definitely will come here again next time I'm around.
Ryan Maloney
10.03.2024
Lush Cosmetics York
Saffron from the York store was really helpful, she was really conscious of me being vegan and was able to assure of me products I could use; as well as taking the time to understand what scents worked for me, taking the time to go through each one and narrow down the right product for me. The entire time she was really friendly and patient. Definitely will go back.
Emma Vic
21.02.2024
Lush Cosmetics York
Always love coming here, obsessed with the store and the general vibe. I went yesterday evening and met Sarah. She was lovely, informative and not pushy at all. I then went to the til, the sales assistant was lovely & made very good small talk/making us feel comfortable. LOVE! Thanks so much
Jade Kent
17.02.2024
Lush Cosmetics York
I came in today looking for a nice scent for a date and was, despite the store being busy, greeted very enthusiastically. I didn’t get the name of the person that served me (long dark hair and some facial piercings) but they were an absolute angel and helped me out soo much. She was so bubbly and fun and helped me with some of her personal recommendations based on what I said I typically like. As I was paying for my selections, she gifted me a Snow Fairy bath bomb which I thought was such a lovely gesture, it genuinely made my day.
Julie Carroll -Travers
12.02.2024
Lush Cosmetics York
The staff were so lovely , friendly and helpful. They made a fuss of me because it was my birthday and gave some lovely free samples. Also, great advice on where to go for cocktails !
Fi Hob
07.02.2024
Lush Cosmetics York
We all know Lush staff can be quite hyper focused on talking to customers, but this store takes it to the next level.I left less than a 30 seconds after entering the store when a staff member physically put herself in my path and blocked my entrance, before asking me what I was after. I just wanted to browse, but the interaction was so aggressive and demanding (literally blocking me from entering!) that I left.Lush, why do you force your staff to do this? For those of us with social anxiety, it’s an incredibly stressful experience being forced to interact with staff.
Susan Latham
11.01.2024
Lush Cosmetics York
Popped in as they were closing but the manager Annabelle let us in. Very kind and courteous woman!!On our second visit 2 days later we were served by YASMINE. What a job she had as I knew what I wanted in my head but didn’t know which product!! Her patience was well appreciated and we went through everything!!!! I did buy quite a few products and then my husband butted in and said he suffered from eczema and she knew exactly what would help!! She was extremely helpful and we were then shocked to find out it was her first day!!
Rosalyn Thomson
01.01.2024
Lush Cosmetics York
I visited the York branch today and was helped by a lovely lady whose name I didn’t get, apologies, we had a chat about the England v Australia football result which had just happened. She helped with perfumes and hair products. I bought some Grass shower gel and was given some samples of shampoo including the new Tofu shampoo which I just opened and it is beautiful. Thank you so much! X
Sarah Zinzan
20.12.2023
Lush Cosmetics York
Myself my son and my daughter came in today I asked Fleur what she would recommend for a girl going through Puberty. She asked my 12 yr old Daughter lots of questions and made us laugh she was caring and extremely helpful. She sat us down and explained and demonstrated all the products. She got us all involved and even got my 14 yr old son involved. I appreciate all the help and understanding. She is a real asset to your company. We are on holiday so may not return for awhile but next time we visit York we will pop in
Ines Rmd
17.12.2023
Lush Cosmetics York
I like lush products in general but the experience in this store was really stressful, I've stayed 4 minutes inside. I managed to enter the shop and was then just completely pressured by a member of staff. I was with one of my friend and it was so uncomfortable, for the both of us. We told this lady, 3 TIMES, that we just wanted to have a look around, but apparently listening to the customer is overrated. I get that she's just doing her job and well she's probably been taught to act like this, but listening to people in front of you would be a nice skill to acquire. I think we've been quite straightforward by saying that we wanted to browse peacefully. Anyway I got a 4 minutes speech about fairy dust products, it was long, and at the end I didn't buy the perfume that I came to purchase initially.
Add Review
Map
3 Coney St, York YO1 9QL
Lush Cosmetics York