Million Cars

They forgot to ask for all the details they needed, then didn’t call back to get the details.They then did not send a car, and did not call me back to tell me they weren’t sending one.They clearly have caller ID because they knew who I was when I called. Honestly even if they didn’t have it, they should.They also charge £8 more than their competitors for the same journey.

Upfront quote via website. Arrived early and was happy to wait until booked time. Texted that had arrived. Polite and well driven.Would use again

Do not use this company. They did not turn up for a 4am flight pick up. We were left stranded which meant all that was available was short stay parking at an extortionate price!

Do not use. Unsafe and dangerous.Several comments have previously mentioned that the driver will only accept cash, if you do not carry money, they demand your card details to be saved onto their phone. We did not see these comments before, and I wish that we had.We recently used Million Cars for a return trip over a weekend. The journey to our destination was fine and we arrived safely, paying with card.The same cannot be said for our return trip.We were sent a crude message asking for a postcode to collect us, despite us prearranging the location a month prior, the exact location we were dropped off at, in a small village with only two pick-up locations.The Taxi then arrived late. We were not greeted by the driver, but instead had to ask for details, they then gave little in the way of a response. It was clear that the driver did not speak English well and had no intention to acknowledge our existence.After placing our luggage in the boot and buckling up, it quickly became apparent that this was not going to be an enjoyable experience. The driver disproved of us talking, made evident by the hard stares we received each time we spoke between ourselves.The driver themself was erratic and we did not feel safe on this journey. At this point, we became deeply worried.We arrived at our destination, expecting to pay with card like we had previously. Carrying no cash on us. However the driver insisted that we pay with cash or provide them with our card details for them to save on their phone and extract money from our own account.Our answer was 'NO', upon which the driver sped off and drove to the nearest ATM. (They clearly had this part memorised) Where they parked up directly in front of the ATM, not saying a word, not even the cost of the journey, and watched as a hawk whilst I used the machine.I reentered the vehicle and we were raced back to our destination.We handed over the cash, got our bags and quickly left. Shaking. It was difficult to not let this experience ruin a very special weekend.A truly unsafe company.

I've used Million cars a few times this year, for local journeys and trips to the airport. My experience has been good. On time, polite and reliable service. Thank you. I recommended your service to my colleague. It's helpful to be able to pay for the journey by card too with e-receipt.

Appalling. Double check the price you are quoted. As I was charged £30 for a journey I’ve never paid more than £20. Driver became confrontational when I questioned it. Avoid.

Million cars are punctual, courteous and flexible. When I missed a returning flight connection and came in on a later flight, II was able to change my pickup point and time with no hassle. I highly recommend this company. .

Great customer service, Shaz made me feel very comfortable. I'll definitely be recommending this taxi service to my other friends and for anyone who's looking for a great taxi experience.

Thanks Million Cars. Greatly accommodating with a last minute request at 18:30 for a 06:30 pick up the following morning. There was a problem with the car last minute but the communication about it was great, they re-routed someone else and they managed to still get me to my destination on time. Will use again.

Got a pick up service from London to Oxford on Chrismas eve.The driver (Jeffrey) was very professional and helpful, with smooth drive throughout the entire journey. The company also supports NHS worker which was a big plus. Thank you for letting me use your service.