Blackstar Solutions

Origin Workspace has been working with Blackstar Solutions for over 4 years. During this time the service we have received has been outstanding. Given the fact that we do not have an in-house team providing such support, it is critical that the members within our co-working space experience a seamless communication process when dealing with Blackstar. This is achieved each and every time to the extent that the team at Blackstar are seen as a natural extension of our own.The COVID-19 pandemic gave suppliers the chance to prove their flexibility and adaptability as well as empathy, a test that Blackstar passed with flying colours. Origin is proud to have Blackstar as a supplier and and part of our outsourced team. We look forward to a continued successful relationship.

I recently ordered a new business mobile phone and sim package through Jacob.Their offering is very comprehensive and competitive.I’m amazed by their after care, I ordered one handset and one sim package but have a dedicated support contact. The move over was smooth, easy and communication has been excellent.I can highly recommend Blackstar Solutions for any size business.

Despite the fact that I am very far from being Blackstar’s ideal customer, as my business is still relatively small, I have always been treated as a valued client at every contact.Blackstar have provided me with a local telephone number which diverts to my mobile, enabling me to create some separation between my clinic work and my home life.Nick’s employees are very knowledgeable and helpful, and made the set up process incredibly easy. The only thing I had to do was choose a number. They are also easy to contact, should there be any issues, not that I have had any problems.I think it says a lot about Nick and Blackstar, that they treat me as well as their much larger clients, and for that reason it will be easy to introduce them to my high value clients should the opportunity arise.KateLotus Reflexology

Blackstar Solutions delivered our new phone system. We migrated away from ageing, deprecated internal phone system to Microsoft Teams with Phone System.The Blackstar team were professional and punctual throughout. Excellent communication from their engineers, who knew exactly the timescales and issues we were facing. Our timescales were extremely tight, and they bent over backwards to get our numbers ported before we moved into our new office. Would definitely recommend!

We moved our telephone and broadband to Blackstar recently. The process of switching over was made very simple and easy for us and despite being a smaller client of theirs, the service we receive from the team is impeccable. The support team really went above and beyond to recently rectify an external issue quickly for us to ensure minimal interruption to our business. I'm confident we wouldn't have received this same service from our previous supplier and would recommend Blackstar with confidence.

A few months ago, I realised that we needed to upgrade the phone system in our office.We all had old fashioned phone handsets on our desks, and in a small office when someone’s phone rang the ringing tone disturbed the whole team. When we were on calls we had to hold the phone, which made for some awkward one-handed typing.Then we switched to Blackstar Solutions. Now we have small hands-free headsets to make and receive phonecalls, rather than desk phones. When someone receives a call, they hear a discreet tone on their computer, rather than a phone ringing around the office. We don’t need to dial numbers anymore because we can type them in on screen. And best of all we can use an app to make and receive calls on our mobiles with the same numbers as in the office, to provide a seamless service for clients.The team made the transition to the new system very easy, and it has run without problems ever since.So many thanks to Nick Smith and his team - I am pleased to recommend Blackstar Solutions.

Excellent service delivered at our hour of need - and all with a smile! Blackstar Solutions, and particularly the excellent Simon Floyd, came to my assistance out of hours on a Saturday to help solve an urgent telecoms problem we encountered in the midst of a national advertising campaign. I can't overstate how reassuring it was to hear from Simon so quickly in reply to my plea for help at 9am on a Saturday morning. He promptly solved the problem for me and handled the whole episode with his customary 'can-do' approach and good cheer. Thank you, Simon - you're a very useful man to have on side! Cheers!

We recently engaged with Blackstar to help us migrate to a new phone system. As a business they have been phenomenal, start to finish, from initial sales, demo, implementation, training and system support. I would highly recommend Blackstar solutions to any firm looking to consider a new phone system. We look forward to working with the team for many years to come.

As a company we've been with Blackstar for many years. We have always had exemplary service from Nick right back in the beginning, through to Dylan and Chloe more recently. They are always responsive and happy to help. I feel they always listen to our requirements and get us the best deals on mobile phones. 5* would recommend. Thank you!

Blackstar Solutions have been providing an excellent service for nearly a year now, and I cannot fault their professionalism, expertise and enthusiasm to provide the best service possible. From the initial discovery process, they helped us identify our requirements, without bias, provided a seamless implementation, and have been excellent in after sales support with all the requests we've made. Big thanks to Nick, Elliot, Owen, and especially Simon and Jemma, who have gone above and beyond with assisting us!