Napoli

Bought donner wrap, half and half pizza and some cheese and chips last night, according to the timer, it came on time, but they are usually here well before the timers, anyway the chips and cheese where cold and chips soggy, the pizza was dry and cold and the donner wrap wasnt hot like i would expect it to be. Honestly used to love this takeaway i dont know what went wrong, maybe the no tip had us put as last delivery delivery hence it being cold but it was a cash order and I usually tip cash to drivers directly, not via the website tipping service. So glad i didnt tip this time, i definitely wont be using this takeaway again unless im refunded, but im not holding my breath.oh and.....THIS IS NOT AMERICA, TIPPING IS NOT SEEN AS MANDATORY AND DEFINITELY SHOULDNT DICTATE THE LEVEL OF SERVICE YOU PROVIDE TO CUSTOMERS.Waste of money and not cheap either and considering i live closer now than i did at trafford road, im shocked at the service.

Waited 2 hours for our food, came cold (as expected). Rubbish service, delivery man thought he was smart and laughing about it whilst ramming a kebab down his throat. Worked in service myself and no way does it take over 2 hours to prepare food and deliver 10 minute drive away. Just glad to have food 2 hours later that isn’t stone cold eventhough we had to collect.

Such a shame this long standing takeaway has become so poor. Previous times have always been excellent over the years but this time ordered through website. Order came within the hour. Missing a small chips for our daughter. Called to explain. Told too far to bring out a small chips only, which is justifiable if they didn’t mess up the order in the first place. Sat down to eat and everything was cold. Prices are extremely reasonable but not when items are missing and food is inedible. Make some changes!

If I could give 0 stars I would. I honestly don't know how this place is still running their service is aboustley disguting. Ordered at 7:50 2 hours later we rang them asking were our order was to be told it would be 20 mins. Half an hour passed wasn't here so rang back they then said it would be 30 mins and then said to us that the food had been delivered to the wrong address. Honestly a joke of a business avoid this place at all costs

Ordered a vegetarian pizza, came with chicken on. Was told by owner that chicken is tastier than pizza. Refused a refund. Complaint in to FSA.

I would give them no stars if I could sent us freezing cold food 2 1/2 hours after I ordered and refused a refund worst takeaway EVER stay clear

Horrible, don’t go here!! My pizza was disgusting, it was burnt, creasy and when I picked up the slice everything fell off!! I threw half of it away and I have been sick because of it, horrible!

We live at the other side of Hull and had visited a nearby pub so decided to try something. Absolutely delightful smell, really clean and tidy, lovely friendly staff and even though they were extremely busy, they chatted. The food was the best we've ever had from a takeaway, really hot, fresh, good quality food. Even driving home 20 mins, the food was still hot. The pizza is amazing, good quality of ingredients, lovely pizza bases, burgers really good and chicken wraps gorgeous. We've n never tasted chips so good! Absolutely the best takeaway in Hull.

Beautiful food! Order from here allwaysbest takeaway in hull 100%