Costa Coffee
40 Reviews
$$$$
- Friday6 am–10 pm
- Saturday6 am–10 pm
- Sunday6 am–10 pm
- Monday6 am–10 pm
- Tuesday6 am–10 pm
- Wednesday6 am–10 pm
- Thursday6 am–10 pm
About the Business
The Nation's Favourite Coffee Shop | Costa Coffee | Costa is the Nation's Favourite coffee shop and the largest and fastest growing coffee shop chain in the UK.
Contacts
Website
Call Us
+443330035883
Extra Services, A14/M11, Cambridge CB23 4WU
Hours
- Friday6 am–10 pm
- Saturday6 am–10 pm
- Sunday6 am–10 pm
- Monday6 am–10 pm
- Tuesday6 am–10 pm
- Wednesday6 am–10 pm
- Thursday6 am–10 pm
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Dine-in
- Takeaway
- Coffee
- Breakfast
- Dessert
- Seating
- Toilets
- Groups
- Accepts reservations
- Good for kids
- High chairs
- Lunch
- Casual
- Great tea selection
- Outdoor seating
- Parking
- Free parking lot
Recommended Reviews
Daniel Bates
22.02.2024
Costa Coffee
Currently looking at a queue of 30+ people, and have waited for nearly 20 minutes to order. Can't tell if it's because one of the coffee machines if out of order, or whether the staff are just not using it. No apologies or reason given for wait. Certainly wasn't down to a lack of staff - two are standing behind the counter with their arms crossed doing nothing. Disappointing experience.
M Abas
12.02.2024
Costa Coffee
Terrible experience, coffees was cold as ice.Tasteless and Extremely poor quality i could not even drink half of it. The staff were extremely disrespectful and unprofessional,it's truly unbelievable how messed up this place is. No wonder why they got 2 star. Honestly, if I could give them 0 star, I would. Avoid this so called costa coffee please.
Ruth Fillery-Travis
29.01.2024
Costa Coffee
Very expensive -£4 for a small mocha. Tasted bitter and wasn't particularly hot. Was handed to me so quickly it couldn't have been made fresh. On the card machine you have to tap through a donation screen - very irritating and confusing for older customers on front of me. Weird noise coming from the air conditioning. I wanted to drink in but didn't even get the option and was handed a take away cup.
Samuel Coelho
22.01.2024
Costa Coffee
Every single time I stop at this coffee shop, the queues are massive, of about 15/20 people. Buybe I'm just unluckily but by judging at the comments, it's not just me. 1 person at the till and 2 baristas in one machine. There is another 2 machines but are always empty. There is another Costa coffee stall outside but also not in use.Lack of staff is clearly the problem and its been for months! Not stopping here anymore.Mcdonalds makes espressos as good as here, but a ⅓ of the price and is just 10seconds away from this place. Shame.
Colin Sawers
15.01.2024
Costa Coffee
Limited choice of cakes here compared to high street stores. Often they are unable to serve drinks or food on china cups or plates, today it was because the dishwasher was broken, previously it was because it was only 3 hours before they closed. I suspect the hard pushed staff prefer not to wash up which is fair enough as there never seems to be more than 2 people working here. The whole place feels a bit down at heel and unloved.
Sam M
12.01.2024
Costa Coffee
Okay if you would like hot drinks.Food selection isn't great the options aren't great and not a great selection but this could be the timings I've been in which is either early morning or late afternoon.You haven't been able to get ice drinks for months and months I'm really surprised this issue still isn't sorted out.I definitely recommend going to other Costas in the local area rather than this one.
Stephen Kirk
30.12.2023
Costa Coffee
Staff were incredibly rude, tho one person had a smile it was totally fake. I ordered my coffee in a takeout cup and it was only half full (It isn’t a massive takeout cup), the worst bit is I saw them pouring half of it down the drain and served it to me with a spillage down the side of my cup where they had poured it out. What the heck? Never visiting a costa again, you would never get that service at Starbucks or Pret, let alone an independent shop.
Rachel Hadley
26.12.2023
Costa Coffee
No iced drinks when we visited.... also staff member doing the drinks prep was rude and snappy as I was using my own cup and was told me to remove the lid as they wasn't allowed to touch them.If you can't be nice and polite to th general public then your in the wrong job
Add Review
Map
Extra Services, A14/M11, Cambridge CB23 4WU
Costa Coffee