Poundland

Rahim at Poundland truly exemplifies exceptional customer service. His friendly demeanor and willingness to assist made my shopping experience a pleasure.

There is a old lady with blonde Hair at the Cassier who treat customers very rude . today I wanted to buy for my son 2 toys and she very rudely took a toy and threw it away without saying anything, I was shocked. I asked her why and she pretended not to hear. She asked me if I wanted the carrier bag and I said yes, and at the end when I paid she didn't give me the bag, she didn’t listen to customers. She scared my son with her attitude, I will never ever go again to this shop, specially in BARKING. She has to be tested, mentally. I had a very nice morning until I go in there .

Beware, the last 3 times I have shopped there I have been overcharged on items. The shelf prices do not always match what you pay at the till. In each occasion I have been overcharged on items that were displayed as £1 on the shelf but then charged £1.50 or £2 at the till. Some items also have no price displayed on the shelf. I checked the price of one such item on their website where it said it was £1, but when I went to pay I was charged £2. When I quired this with the manager he lied about why there was a price difference stating sometimes items are cheaper to buy from the website. This is a lie as you can't purchase items from the website. I raised a complaint with their head office but they were very dismissive and eventually after I emailed a second time agreed to get the district manager to raise matters with the store. Won't be shopping there again due to this.

it take over the wilko now,where the previous wilko is there is poundland now

Just paid £3 for 6 Niromol tablets as they were not priced like many other items now. Many things are not a pound anymore so name should be changed

I went shopping this morning, I was treated so badly that I can't explain I never felt so bad The woman at the cash register is behaving badly to customers, even though I told her my English is not that good, she tells me something I want to pay by card, but I told her that I couldn't understand, and then she raises her voice and connects me again. I left my receivables in the safe, if you keep such people there, you will lose more customers. This is not true for all of them.

Prices are affordable but not much variety is available

Yesterday around 6:20 I needed help and support and asked a question to one of the staff named ruby. Her customer service was absolutely disgusting and very rude and aggressive this was the worst experience I have had. She started yelling at me saying “can’t you see are you blind” and starting slamming the items on the shelf. Very disappointed with the behaviour of this staff. Seems like she has bipolar disorder. Never will shop in barking Poundland again because of this very rude ruby lady.

The move from its original location was much better I just gone into the old wilko the unit they're more room then anything ease I hope they're make to this store in the near future as at the moment I did agree with them opening them up as Poundland I Understand They whated to give the old Wiko staff who lost they're jobs but for me it's just what work