Costa Coffee
124 Reviews
$$$$
- Friday7 AM–5 PM
- Saturday7 AM–6 PM
- Sunday10 AM–4 PM
- MondayClosed
- Tuesday11 AM–3 PM
- Wednesday7 AM–5 PM
- Thursday7 AM–5 PM
About the Business
The Nation's Favourite Coffee Shop | Costa Coffee | Costa is the Nation's Favourite coffee shop and the largest and fastest growing coffee shop chain in the UK.
Contacts
Website
Call Us
+443330035883
Brooks Rd, Lewes BN7 2BY
Hours
- Friday7 AM–5 PM
- Saturday7 AM–6 PM
- Sunday10 AM–4 PM
- MondayClosed
- Tuesday11 AM–3 PM
- Wednesday7 AM–5 PM
- Thursday7 AM–5 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Dine-in
- Takeaway
- Coffee
- Organic dishes
- Breakfast
- Dessert
- Seating
- Toilets
- Groups
- Accepts reservations
- Good for kids
- High chairs
- Lunch
- Casual
- Great tea selection
- Outdoor seating
Recommended Reviews
Natasha
12.03.2024
Costa Coffee
I prefer the location of this Costa with a nice view of the river, free parking at the tesco and easy access to town or scenic walks.. but I much prefer the staff at the other Costa in the town. The staff here are OK.. but often get your order wrong, take a long time faffing around and generally look like they would rather be elsewhere.
Hamish Allan
24.02.2024
Costa Coffee
Came at around 16:35 for a coffee so my disabled partner could have a break from walking around before our shop. Tried looking at the drinks menu for a while (it plays videos in between menus that we have to wait to finish lol). A woman served us and said hi to get our attention and then snapped it a second time I assume because she didn't hear my hi in response. Was genuinely taken aback for a moment at how rude she was being (we were the only customers, it wasn't busy). She told us they couldn't serve food as they're closing in 10 minutes (they were closing in 20 minutes) which probably could've been specified as hot food as they could still serve cakes etc. Throughout serving us she was just rude and acting like she didn't want to be there. The other man working made our drinks and was actually nice and decent (and normal). She treated other customers after us better so I'm not sure what we did that set her off?
Leanne Lewry
16.02.2024
Costa Coffee
Extremely rude staff, no customer service skills whatsoever.We was made to feel like it was an effort to take our order.I asked for the toblerone hot chocolate and was told it was no longer available which I understand it's a promotion offer but when I asked what other flavours there were the girl made out like it was a issue having to tell me them.I then asked for my hot chocolate to be made with skinny milk before I paid. I watched the other girl poor mine and someone else's from the same milk pot who hadn't asked for skinny milk as she had looked at the screen to start making the drinks whilst I was still ordering so there for I know it was made with semi -skimmed milk. I have a intolerance to milk and can only have skimmed every so often.The tables were also extremely dirty with lots of ring marks and spills from other customers where the cups had been taken but no wiping of them had been done.Staff need training in basic customer service. Definitely won't be coming back
Jonathan Vernon
26.01.2024
Costa Coffee
The first for a riverside view in Lewes. Friendly staff and quick service.
William Riddihough
12.01.2024
Costa Coffee
Useful if not too busy or in need of tidying, however interesting it has the same hours as the main Tesco store, though closing earlier than the shopping store itself and not like the other costa coffee in town, a good range of things to have either for food and drink with the shopping store also nearby. Not had a problem with this store and what they serve.
Meg Ward
06.01.2024
Costa Coffee
Three members of staff cleaning and restocking- not serving when there was a queue of6 people. I know Costa is a chain, but apart from making load of money like other chain coffee shops how do they not have to prioritise customer service
Karen Chester
03.01.2024
Costa Coffee
I visited Tesco Costa, the girl serving was a surley cow, she looked out the window each time she spoke to me and was bloody rude. A younger girl served my coffee was very sweet but what a disgusting coffee she made, definitely not Barista trained. I took it to go and had to throw it away. It looked and tasted like dirt and was horrible and bitter.Never again. Oh and sort your dirty toilets out Tesco!
Simon Jennings
26.12.2023
Costa Coffee
Very dirty tables. 3 trays of dirty used cups and plates on my table. 1 tray was collected, I was told by a miserable red headed lady member of staff to put the other 2 on the window sill as I can't carry any more" The trays sat there for nearly an hour.My visit of an hour
Andrew Braid
19.12.2023
Costa Coffee
Travelled here. Parked. Walked in. Queued. Rude red headed lady at the counter just said we aren't doing cold drinks. No apology. Cold and stony faced. Awful service. Won't be visiting again.
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Map
Brooks Rd, Lewes BN7 2BY
Costa Coffee