Manchester Piccadilly Hotel

Fantastic. What made my stay so enjoyable was the lovely comfortable rooms but also the staff. Emily on reception was so so accommodating and helpful and Jordan at the bar and breakfast was so friendly and welcoming too! Can't wait for my next trip! Thank you!

The location is the best part of this hotel. Many amenities were closed during our stay and much of the hotel was under renovations. There were only 2 pillows in our room, no conditioner, the hair dryer didn’t work, and the hotel was very outdated in general. This is fine if you need a place to crash by the station. If you’re looking for a nice hotel, look elsewhere.

I’ve been coming here for years & although it’s changed companies, the decline in quality has been ongoing since lockdown. Even down to the complimentary biscuits that no longer exist. I arrived unaware of the renovations, which meant most of the hotel was unusable. The gym was closed and to access the restaurant you had to go to the second floor and then go down about 4 flights of stairs. This meant I could not go for breakfast (that I had paid for), as I had a pram. My first room was filthy. Poo stains in the toilet, blood on the bedsheets and the carpet was marked in a few places. I also noticed in my room where I booked a deluxe double with two double beds and larger room space, two double beds had actually been squeezed into a room that used to be a double room with one double bed. It was very very cramped and the beds weren’t even facing the TV. I complained, due to the dirtiness of the room. I was moved to another room, which was even worse. The carpet was badly stained all over and I didn’t have the city view that I paid for. But I didn’t complain again as I was only there one night and had dinner reservations in less than an hour. Overall I did not get what I paid for.. larger room, city view and breakfast. It was dirty, not adequately equipped for a comfortable stay and the renovations meant the company have given zero consideration to the rooms they are still using for guests. Renovating should not mean compromising the reputation of what was once a magnificent hotel. Sadly, after 15 years, I will not be staying again.

Me and my friends stayed over for one night at this hotel. I would say it was very average and definitely not 4 star quality.Pros:-Good location, close to the station and 10 minute walk to the city centre- Rooms very spacious-Nice, big bathroom! Strong shower and separate bath.Cons:-Mattress was very uncomfortable. Basic open coil mattress that has definitely seen better days. Pillow was also as flat as a pancake-Spa was poor, no swimming pool and heated lounge was in what looked like a basement. Gym was also closed temporarily.- In general, hotel looks very run down.

Hotel is going through a refurb so reduced service yet the price is still very high. Room service for some reason is only after 10pm which when questioned was due to the refurb which makes no sense. Booked for the gym but that is closed. Rooms very dated. One of those hotels with no plugs near the bed which is beyond frustrating and the TV is so old it has no streaming/mirroring capability and just very basic channels. Nice big room though and bed surprisingly comfy considering how old it looks. Nice big bathroom and the room is clean and staff very pleasant.

Lovely clean rooms, piping hot shower and spacious bathroom. Very large food selection that was well presented, staff were very friendly and accommodating . Highly recommended fir a stay,especially being a short distance toothed train station.

Large but unassuming hotel in a great location next to Piccadilly Station. Very friendly staff but what stands out the most is the very spacious bedrooms and bathrooms, apparently the biggest hotel rooms in the city. Our room, though a little dated, was gorgeous. Very comfy California King size bed. Everything was impeccably clean, the spacious bathroom had a large oversized bath and separate large walk in shower, the Elemis toiletries were a luxurious touch. City views from the wrap around windows are great from here. It's an unfussy but elegant, classy hotel at a great price. It needs a little bit of updating but that is happening. If the prices remain competitive, it will always be my go-to in this fantastic city.

Hotel was in a good location, just past the station but also just enough outside of the main city centre. Unfortunately the gym was closed due to renovations while staying here. Which it would’ve been nice to have been informed of before our trip or even at the time of booking as I was on the trip for sports purposes. The rooms were nice and spacious and very quiet despite being right beside a busy road. One of our cups had coffee marks on it though which was obvious that the cup was not cleaned. Comfortable beds, and a great spacious bathroom with a shower and bath. Breakfast was great, plenty of options whether you want a cooked breakfast, pastries or cereals etc and the restaurant staff were very helpful and friendly. The host was really friendly and gave a great welcome/tour of the restaurant to show where everything is. Bar staff were friendly too, and the food late at night was also really good!

This is a tricky one to review because there were some stark contrasts in my experience at the hotel/spa. The staff were all amazing, working under such difficult circumstances regarding the ongoing refurbishments. I'd booked a spa day and the website leads you to believe that the refurbishments only impacted upon the use of the gym, which was fine by me because I only wanted to relax and unwind. However, I found the day to be stressful due many reasons unfortunately.1. The changing room on level one was one makeshift bedroom conversion with a few lockers and one hairdryer2. The spa and relaxation room and spa reception on the level below. The relaxation room was very dark with only two chairs with sufficient light to read a book3. The spa thermal suite was on a level below that, but I got lost a couple of times trying to navigate between these areas as old signage was still up on some stairwells which lead to no entry - construction site" signs.4. The thermal suite was on the fritz and wouldn't get going until around midday

DO NOT BOOK HERE! Booked a room 3 months ago at a reasonable price - was told the room has been cancelled 5 days before the event I was planning to attend. When I look online there are rooms available for the date I want to stay for 10x the price I paid. I’m now left without a place to stay at short notice so the hotel can make max profit. Shameful behaviour, by a company clearly don’t care about their obligation to customers.