Tradeglaze (Lincoln) Ltd

Brilliant experience replacing 2 x bay windows. Great survey, super price, and a fabulously professional installation. We use Tradeglaze all the time for our property development business and also at home. This job was a 'home' job. I thoroughly recommend them - why deal with someone else who is probably going to buy them from Tradeglaze's factory anyway!

Door replacement. Very impressed with how it was all organised, from office to site. Emma in the office displayed good communication, the site engineer very professional and thorough in his application in replacing the door.Hopefully this door last longer than the previous one.

All our dealings with this firm were done in a polite, courteous and friendly manner. All aspects were very satisfactory. We had four new windows installed and the installers cheerful and clean throughout. They remained cheerful despite it being a blisteringly hot day. Difficult conditions. Any queries we had were dealt with in a quick and efficient way. I reckon the cost was competitive too. I would highly recommend Jackson Window Systems.Tony Harwood

We ordered our conservatory on 14th Mar 2019. During the pandemic last year the central pane in the Sunburst Gable developed condensation on the inside. I believe that this is a result of the gable initially being incorrectly fitted as it leaked above this pane, as the drain holes for the two panels above hadn't been drilled in the factory. To be clear the whole of our conservatory is fitted with Pilkington K Active Blue glass. Under the 5 year guarantee, your fitters first visited in August last year and have so far visited 6 times over 7 months. Although friendly and keen to help I now have a bronze coloured pane right in the middle of the blue glass conservatory. This quite frankly looks ridiculous, see attached photo.I consider that I have been very patient but I have lost faith that you can resolve this issue. This is compounded by the fact that at no point have your customer service been proactive and contacted me without prompting. I have now been waiting a week for the window manager to contact me, which I now consider rude and disrespectful but not surprising as he has failed to contact me during the past 6 months.The series of visits has been as follows:1. Fitter took a cardboard template of the panel2. Fitter returned as the cardboard template was lost3. Fitter returned with a new panel but it didn't fit by some margin. He split the blown panel leaving us with a single pane and took the other pane to act as a template4. Fitter returned with a panel that fitted but was bronze colour5. Fitter returned with a second new panel that fitted but was bronze colour6. Fitter returned with a third new panel that fitted but was bronze colour7. I asked to speak to manager as clearly the process is flawedUpdate 17th May: Still waiting for this to be replaced. No contact from Tradeglaze unless I phone them. Last time I phoned them two months ago the glass was “in transit” but know one knew where.

Very polite, speedy service, prices seemed fine, delivered and fitted on time.

The company was easy to deal with, young keen polite engineers who did a very good job. Very pleased with the quality of the product and workmanship. Excellent price, no need to look anywhere else.

From my initial phonecall enquiring about a pane of glass for our office that had been broken, Emma was extremely helpful and organised for the glass to be collected from Hull and then fitted at our office, Emma kept me informed of the process from start to finish, the two gentlemen that came were absolutley brilliant and everything went without a hitch.I would definitly reccommend Tradeglaze

Very good operators and after care, ordering new French doors from this company too. 4.9 out of 5 starts only because of faulty door lock which isn’t tradglaze fault.Very very happy

We had a new front door fitted by Tradeglaze last week and we are delighted with the result. Advice and guidance when we were choosing was invaluable and professional. They kept in contact with us during the manufacturing process and we felt that we were valued as a customer. This is the second door we have had from Tradeglaze and would definitely use again