Stratford Park Leisure Centre

Went in the outdoor pool in the recent heatwave. Water was still freezing cold and full of dead flies and wasps. Is that just outdoor pools?!

It used to be good, now it's grubby and expensive. It has an absurd swimming booking system where you book so that they can keep a waiting list and you have to wait till the last minute to know if you can swim. The pool is dirty and always overcrowded. The last straw for me was asking in vain for the ear splitting music in the gym to be turned down, twice, so that I could hear my own music. So I cancelled my direct debit and they sent two emails from no reply addresses accepting my cancellation of membership and telling me I owed them money. There is no request for feedback or any way to contact them. Stroud District Council need to take back the centre from this shoddy company now, not wait till the end of 2024.

This review is just about the indoor pool. It was great to have a unisex changing room, my husband and I got changed together and shared a locker. The changing rooms were clean, as was the pool.Frustratingly you still have to book, we chose the over 50s swim on a Friday afternoon, it was very busy, and sometimes difficult to swim a length without catching up with someone, but a lovely, quite social, atmosphere.Individual shower cubicles (with lockable doors) are available for after the swim, but not suitable for a 'proper' shower, ie washing hair etc as the push button gives about 5 seconds of water before stopping. There's nowhere to put your shower gel/shampoo etc and the cubicles are tiny.

Been going here for years on a corporate membership but it just gets worse. Confusing membership cost, discount for some and not others (if it's a corporate deal everyone needs to get the same price!). Terrible (non existent) customer care/sale service. They would rather lose a member than offer a minimal 10% discount. Some staff friendly others not so. App is awful. Gym equipment often out of service, full of teens mucking about and classes fully booked.

Very expensive gym membership with a confusing fee structure which I can only assume is in place to extract maximum profit from unsuspecting customers. The company who manages the place (Everyone Active) is a complete joke. They never pick up the phone, the website and app are atrocious.In the gym: Men’s changing room always stinks like it’s permanently inhabited by a legion of unwashed teenage boys. There is no sink or loo, and only has a communal shower room.Outdoor pool is nice in the summer (when they get round to opening it) but the kids pool is rarely open. Outdoor swimming will be cancelled when raining (?!) and you will only find out upon arrival because their booking system is so low budget that they unable to send an email to inform you. Changing rooms and reception are reminiscent of a soviet morgue.

Great to chill have pick nick, walk the dog, or just let the kids play..

Amazing atmosphere! Good place to hang out and be active.

Nice lesure centre clean tidy kids loved swimming good value friendly staff

I've tried 3 times to change my membership to swim only, I've done in on the app, I've been to the centre twice and I've called the centre and left a message of which I've had no response. This means ive had at least one month being charged full amount when i have requested a chsnge. The last time I went in a really helpful woman said she'd get her manager to give me a free month and that I'd get an email confirming this, the last time I'd gone in the same helpful woman said she would get her manager to look into it for me and I never heard anything. I've tried to make a complaint on the app or to find a number to call someone but no luck. Really tired of this not being sorted.