Vision Express Opticians - Blackburn

Went for my eye test two weeks ago im in a wheelchair and was treated with respect they could not do enough for me. I was helped by a lovely young lady who helped me choose two pair of glasses. I went to pick them up yesterday and again fantastic service my glasses were tried on and they adjusted them to my needs.From start to finish the treatment I received was first class and I would highly recommend Vision Express Blackburn.

Got my new glasses a few weeks ago, my eye test was so professional. Went in again a few weeks later for minor adjustments was greeted by Debbie what a lovely lady nothing was to much trouble. Thank you all for your wonderful service 5*

I have got an issue this morning with my frames i bought at Vision Express in Wigan, the glass has detached itself. I went on my lunch break at Vision Express Blackburn and the gentleman i met has fixed my glasses in few minutes..Great welcome, nice people. I m not from Blackburn but i recommend them with no hesitation.Thanks guys.Olivier

I had a mixed experience of my time at Vision Express. However, after an initially unpleasant visit earlier in the week, I was pleased to find a warm and professional response to my complaint. The follow up was excellent and shows the professional approach in the store. Happy to recommend based on the overall experience.

As always. Pat was very well attended to. A further review will be done next week to help her with her sight problem. Many thanks for your good care. I had my eye test and review this morning. Thank you for your attention and care. You helped me to cope with my recent diagnosis of diabetes. And your reassuring care. Many thanks.Kindest Wishes,M. Murphy.

Very satisfied with the way they carried out my eye test

My husband went to the Blackburn branch for his contact lenses.He stated that the service was poor and some of the staff didn't seem to know what they were doing. Only Kieran and Richard seemed to be 'on the ball'.I went with him to pick the lenses up. The gentleman serving us seemed confused and did not know where the lenses were. He had to ask another member of staff, who showed him where they were.The gentleman took the lenses out of the envelopes and wrote L and R on them to indicate which eyes they are for. Normally contact lenses are different colours to indicate which eye is which, but these are both blue!!Apparently one of them is oval shaped, but I can't see that with my glasses on, so how is my husband is supposed to see that before he has put them in!!We are now going to another Vision Express opticians to get this corrected, as we have no confidence in the Blackburn branch to get this right.

I have to say Mr Malik has to be the friendliness optician that I have ever dealt with ,connie the Manager and Mohammed are very friendly and nothing is too much trouble yes the other Asian male the one who always seem to have a cough and the female are just as nice . I travel from Bolton as there service is excellent.If they can help to fix your glasses,clean them etcthen they will assist I have been to there competition and glad to be a customer here . As I say Mr Malik is the best he can explain things how they should be and does not try and rush you at all how it should be .

professional friendly and helpful as always won't go anywhere else