Wessex Cleaning Equipment & Janitorial Supplies Ltd

Great service, good product knowledge and reasonably priced too....

Got a call from Pat on the 16/02/22 at 15:20 to do a favour of delievring a cleaning machine to a customer #VUE in Margate. I had instructions to leave wessex cleaning yard for 1AM. I was sent out in a van where there was no windscreen washer fluid in the van. I realised this on the motorway. I had to drive like this with a smudgy windscreen from spray of the road in the fog and blurry lights in the early hours of the morning until I reached a service station and filled with windscreen washer, this was extremely dangerous. I have video evidence of this too.

Ordered two commercial soap dispensers which took quite a while to be received (about two weeks instead of about 3 working days which I was expecting).

I have been using these guys for 15 years and have always been happy with the service received.

Have been waiting for long time and i still don't get my items.

On 3 different occasions I was given 3 different datesI understand theres problems at present, but I shouldn't have to chase these guys up over a period of half a month. Not once did they contact me on any of the times it's been delayed - Its basic customer service - this company has shown me not a shred of itCalled, cancelled order, no empathy for wasting loads of my time. I dont usually leave poor reviews but this one is deserved.

STAY AWAY! Professional scammers! I made a purchase from this website, never received my product, they refuse to refund my money and never replied to my emails. There’s no phone number to contact them either. DO NOT buy from them.