Home Instead Peterborough, Oundle and The Deepings - Home Care & Companionship

Best care providers in the area! Great company, really do go the extra mile for the people they care for. Staff are supportive to families as well as the client. Would recommend to anyone looking for care for a loved one.I worked with the company for 3 years and cannot fault them. (If I went back into care work I wouldn't work for anyone else). They always put the client first, but are equally supportive and accommodating to staff. They genuinely match clients to caregivers and I've only ever heard positive feedback from clients and their families. A lovely and very approachable office team who all have experience of care work, so know it first hand!

Great company. I have worked for Phil and Amy now for just under a year and i love it. All the office staff have time for you and are so helpful. You get plenty of time for your clients and are not rushed like some companys. Compassion is an important thing for clients along with other duties and it is great to get to know them well. I love everyday.

All the carers who visit my father in law are kind and caring. They take every opportunity to engage him in discussion and, when he can, to share his history with them. He really benefits from having the same people at the same time every day, as any change to his routine adversely affects him. We would heartily recommend Home Instead, they have everything we wanted in a service for him. Thank you to Michelle, Teresa and Yuri for your kindness and patience.

I honestly can’t recommend Home Instead highly enough! We’ve worked together for nearly 5 years now & they truly are lovely organisation with staff who genuinely care. They have solely supported my mother-in-law to remain independent in her own home after many significant falls. They are adaptable to any new situation always finding a solution that is client/family focused. They work professionally with other agencies as the different needs arise. Their communication is excellent, anyways at the end of a phone or email with extremely prompt response times. Thank you to all!

From the initial interview for a care provider for an elderly relative I was impressed by Home Instead’s approach . They were clearly knowledgable of the needs of elderly, professional in their approach and experienced in the care provision field.In practice their day to day service has been exemplary, with a kind , caring ,friendly and cheerful approach to their client. They have proved willing and versatile when occasional variations to the daily routine has proved necessary.They have proved to be all that we hoped for as a care provider , and we most heartily recommend them to any in need of home care.

Home Instead Peterborough have always gone above and beyond to ensure as an employee all staff are well looked after and correctly trained. I have gone through extensive training over the five year period I have been employed with the company and feel strongly about their ethos to ensure the elderly local community get the quality care they deserve. Thank you Home Instead ! :)

0ur experience with Home Instead has been an entirely positive one.Engaging care for our parents 4 years ago was a very daunting step. Mum had dementia and dad was her sole carer. When dad had a mild stroke they were both in their 90s and it very quickly became clear they could not cope with daily tasks alone.From day one the wonderful Home Instead staff guided us through the process and reassured us they could meet our parents needs.We needed care in place fairly quickly and once the home assessments were complete Home Instead were able to start.All the caregivers have been so dedicated, compassionate and reliable. They have provided companionship and wonderful care, often going above and beyond to make sure our parents were safe and happy. Their enthusiasm, patience, warmth and empathy was boundless.As a family we had total peace of mind, knowing our parents had the very best care and companionship at all times.Nothing has been too much trouble. When our parents needs changed, Home Instead anticipated this on many occasions and helped and advised us to adjust the care accordingly.The scheduling team were equally efficient. Sometimes our needs and dates changed at the last minute and they were always able to accommodate our changes. They never let us down once.The continuity of care provided allowed both our parents,and us as a family, to build a very special relationship with the caregivers.Without hesitation we recommend Home Instead to anyone who is looking for care for a loved one.They offer a truly personal service.

My mum has recently moved into residential care after being supported for over 3 years at home by Home Instead. We have been bowled over by the quality of care provided during those 3 years. Carers are friendly, caring, go the extra mile, and become much more than carers - indeed good friends. Carers were always on time, communicated well and provided care that both supported and encouraged my mum to do as much as she could herself. They attended hospital and doctor appointments with her, and even drove her to the south coast so she could visit her 95 yr old mother! How many other care agencies will do that? We have been mightily impressed and will miss everyone - from managers, office staff and individual carers. Thank you!

Brilliant caring branch of Home Instead to work for. I regret leaving but a house move proved too far to travel. The office cares about its staff as much as its clients. I cant recommend them enough. Efficient, good communications and excellent work ethic all round.

I talk from experience when I say that ‘Home Instead Senior Care’ in Peterborough is a first class care provider, committed to providing the highest possible care to each and every one of its clients.Communication is strong and family members feel that their expectations and needs are understood and met! The client is always at the centre of their care.If you have been searching for a care provider that will deliver compassionate care whilst ensuring that your loved one feels valued, respected and listened to, then look no further.Home Instead are a highly competent and professional team and I believe the very best at what they do!