Chingford Leisure Centre

We took a one and a three year old to this leisure centre for the first time. The small pool was cold. 4 or five plastic balls were provided, no floats or noodles. If we had known, we would have brought some toys. Taking your shoes off before entering changing rooms is a great idea. You need a coin for the locker, which is refundable. Unfortunately the hot drinks machine was broken.Thank you for responding

Probably one of the worst swimming places to go to. Doesn’t even deserve a one at this rate. Staff (a blonde girl who I definitely know from school and white man) made us waste money by buying swimming foams and arm bands for the kids when they were already loads in the pool. They should’ve told us that they were already in the pool. Staff members were also rude when they made myself and cousins go to the small pool. We had a 12 yr old who knew how to swim but they still let all 6 of us stay in the small pool. Definitely a racist act as they were others who had the red bracelet who went to the big pool with their little ones. Will definitely not come back, you racist people!!

Used the teaching pool with my two toddlers, they had lots of fun. The staff is friendly, facilities much cleaner than in the other pools we have been to

First of all I need to say a big THANK YOU to Daniel and all the staff that works at Chingford Leisure Center, they are kind , understanding, helpful and always there when need it!!!! Always ready to listen and help! Thank you, thank you!!!! More than 4 years in this swimming with all my kids and always got to have good time … is clean and nice… the only thing that is not on is that are just 3 cabins of shower for such a big swimming pool and not always working all if them… but otherwise is AMAZING!!!

Doesn’t even deserve a star. Not ever I’m stepping foot in this swimming pool. The small pool was really cold. I’ve paid £16.00 for nothing (rip off) due to a load of floating foam sticks already in the pool. Moreover, swimming armbands were too hard for me to blow for the kids (didn’t even end up using it). And lastly, the staff have made us all go in the small pool even though there was an 11 year old knowing how to swim. It wasn’t fair because this time last year we were able to enter the bigger pool where there was at least an adult and a child in there. They should’ve at least said only one adult can supervise and accompany an 11 year old in the big pool in which it would have worked. Useless

Nice establishment. Nicely laid out. Clean environment. Good customer service service. Well recommended. Thank you. Linda.

Used for swimming only. Changing rooms can be a little dirty after the madness of swimming classes but othewise a decent local pool with no frills (like slides etc). All kids must do a swim test to be allowed in the deep end - which is fair enough!

I wanted to express my disappointment regarding our recent visit to the swimming pool with my 1-year-old and husband. I had called in advance to confirm if the leisure centre provided a swimming pool suitable for babies, and I was assured that they did. Additionally, I specifically inquired about the water temperature being appropriate for small children, and the customer service representative confirmed that it was.However, upon entering the pool, it was immediately apparent that the water was freezing. I confirmed my observation with other parents present, and they agreed that the temperature was uncomfortably low. Despite our attempts to continue the session, we had to leave abruptly as my baby's lips started turning blue due to the cold.It was disappointing that the pool staff did not address the issue, especially when they could clearly hear our concerns. I hope this feedback helps improve the experience for future visitors.I have sent a complaint through your website however upon looking at your reviews I can see many people have complain about the same thing yet you have done nothing to resolve it.You will respond to the review if it is involving additional complaints and yet not address the water temperature issue. How unfortunate.

Really lovely instructors. The venue is clean, modern and reasonably priced the staff are extremely friendly and ready to help you in every situation.

The blonde short bob haired eastern European woman on reception is so rude. She needs to go on some diversity training preferably conscious bias training, not unconscious bias. She needs to adapt to her surroundings.