Best Western The Rose and Crown Hotel

Wonderful old building but in good repair - my room was most comfortable but lacked a mirror in the bedroom.Wide range of breakfast items - freshly cooked to order. Would return.

In the middle of Colchester stands this beautiful old building. Quirky with lots of twists and turns you get from one part of the building to another without leaving reception even though you can walk through the car park. Rooms were nice and warm, very comfortable and very clean. Attended for a wedding stayed over staff were excellent this k you

Room was clean, and it's nice there was an iron and kettle available.That being said, the room did not live up to expectations for the price. We were on the ground floor of an annex building, with our window in the parking lot. The room was nothing special, and the mattress destroyed my back (and sleep).The breakfast was also underwhelming, with everything but the plain toast and cereal being gone by 9am.The location is convenient if you have a wedding at the venue, but otherwise it's a 20 minute walk into town. (That wasn't unexpected though,) and there's conveniently a grocery story around the corner.

Stayed 3 nights here. Room had not been cleaned properly on my arrival crumbs on desk and under desk and beside bed. There was noise all night from an extraction system outside which kept me awake most of 1st night. Did not serve evening meals. The last morning the breakfast was not set up for 0630 as advertised with bits and pieces brought out until 0645. Staff friendly and helpful. Would I stay again? No. Not to the usual standard of Great Western.

Sadly this lovely period property with all its history and great feel hasn't got the infrastructure in my eyes to keep it at the level it deserves.I'm not one to be easily disgruntled and don't believe in knocking establishments or people without consideration and justification, but sadly this didn't tick many boxes, on the day we were leaving a wedding party was arriving, so maybe all attention was focused on that upcoming event.But lack of staff appearance, part time bar and kitchen closed times didn't seem to meet any hotel criteria we've ever experienced.Shower and room quality wasn't too clever either, on the positive, parking was fairly good.

Rooms are ok, a little dated but the bathroom was lovely and modern. Nice location about a 20 minute walk to town. Breakfast was also ok but waited 45 minutes for our food to be cooked. Staff are great and very helpful. Some nice touches like cookies on reception counter. Espresso machine in the room was also great

This stay was the base for a group of cricketers and WAGS playing for five days in South Suffolk and Norfolk Essex.A short up up the hill the the town centre and with parking, this hotel is full of character.The staff and extremely professional and helpful. The rooms are comfortable.I can not remember having a better cooked breakfast. Produced to order, the ingredients alongside the portion sizes were brilliant. Together will fresh fruit, freshly baked bread and much more, this experience was something to look forward and especially if you had built up an appetite.Thoroughly recommended.

Good room space, horrible mattress. A superior double room is two twin beds placed together with the gap in between so uncomfortable. On a busy road, so traffic all through the night ensures you don't get a wink of sleep. No restaurant apart from breakfast service. Very dissppointing stay as even the basic of a good night sleep cannot be assured.

Points for location since it’s right by a few bus stops, and service has been fine. The rooms are pretty dated and while cleaned don’t feel clean because of how outdated things are. Not the kind of room you want to spend time in. Poor lighting options, mold/crumbling wall, etc. would not stay here again. There’s also only 5 tv channels and no option to stream.

The building appears to be at least 200 years old and has been renovated to provide a certain level of comfort, but there are a few aspects that, in my opinion, could be improved. In certain rooms, the ceiling height ranges from 1.7m to 1.9m, which may be an inconvenience for some visitors. Additionally, in the room where I stayed, I noticed that there are only three power sockets, one of which is inaccessible.The floors squeak quite loudly, which could impact tranquility and comfort. Moreover, I observed that the water temperature in the shower fluctuates rapidly between hot and cold, and the shower head is also damaged.In conclusion, if you are interested in the experience of staying in a historic building, this hotel could be a compelling example. However, if you're seeking a place for rest and relaxation, it might not be the most suitable choice.I'll give it 5 stars for the staff and because parking is free.