Boots

Absolute rubbish attitude you go there asking to see a perfume after you wait in line the cashier ignores you saying wait and then she serves everyone else who is in line while you waiting and worrying you are losing your train ...such a bad attitude and impolite or they impolite based on profiling I believe ...do t buy from them never go there !

Terrible experience today. Asked to speak to pharmacist and staff member gatekeeped me and kept talking over me and when i was actually permitted to speak she wasn't listening to what I was saying.

Had the worst customer experience at this place. The woman who served me was very condescending and accusatory towards me even though all I asked was a question about restarting my prescription! I've never had the best of experiences at Boots, but this one was the worst by far.

Doesn't open until 9am on a weekday which is no good if you are going into work

One of the worst experiences I have ever had in a shop let alone in a pharmacy. The first time I went in the pharmacy lady told me my prescription medicine was not available. Then her colleague came in and helped me get my prescription medicine. She was super rude and condescending that day. Today she was the same, told me that the medicine was not available without even properly looking. I could see the medicine and yet this time she wouldn’t give it to me, even though her colleague asked her to do it last time. This time none of her colleagues intervened and I couldn’t get my medicine that I needed. I’ve read through the reviews and there’s unfortunately so many of us who have had such a poor service from the pharmacy. It’s appalling. The lady who served me today was totally out of order with her behavior and her attitude. Horrible experience!!

Staff so unbelievably rude. What is the point in training all those years to be a pharmacist if you are not even gonna address your customers? Condescending and awful. Hope you all take a good hard look at yourselves.

While I know some lovely people here the pharmacy folk ate mostly useless Mt meds went to Queen St I've never collected there a lady says she will get them sent over to collect the next day and theure not there . Told to go get them why shouod I? Its not my fault

On the couple of occasions I've visited, the store has been surprisingly quiet given how central it is. The staff were very pleasant, and the store has some cheaper, unbranded products available (I was able to pick up a toothbrush and toothpaste for £1 each). Very handy for picking up forgotten travel essentials on the way to the station.

Alison Smith at Boots Pharmacy, Broadcasting House, Cardiff is a very kind and hardworking lady who makes our jobs as support workers so much easier.Alison and her colleagues go above and beyond to provide a wonderful service to us and our clients.It's always a pleasure to see such friendly faces every week. Thank you so much for your services