John Payne Estate Agents - City Centre

We are moving into our new home with Payne Associates. The service we received was incredible; we always had help and prompt support for every request and question.Mia, Thomas and Louise from Payne Associates were always available and constantly kept us updated on the process. Every request we had was always processed on time. We thank them for all their support!We would recommend Payne's to anyone looking for a new home!

Recently moved into a new house managed by John Payne Estate Agents, and all I can say is great service!! The whole application process was quick. The agents are friendly, approachable and very professional as well.

Received excellent customer service both from the sales team and the rentals team. We were kept informed all the way through, same member of staff which we like, would definitely recommend.

Extremely helpful, professional and friendly service. The team at John Payne made the process of letting our property very smooth indeed. There were a few jobs that needed doing, which was a bit awkward for us as we're working away at the moment, but the team took care of everything very quickly and efficiently, always dropping us an email to check with us first. They made the property look really attractive in the online brochure and virtual tour, and there were numerous applications in a very short time. Payne's advice when we were shortlisting possible tenants was really helpful, and it's clear to us that the property is in very good hands - thank you!

I've been with John Payne Estate Agents for around four years on a fully managed basis. They are professional yet approachable and friendly and always willing to offer sound advice. Their terms of business are reasonable as well as clear and unambiguous (no hidden charges or onerous terms - which, alas, cannot be said for all agents). When problems arise they deal with them quickly and efficiently. I have no hesitation in recommending them.

We received excellent service throughout the letting process. Friendly, known, professional , & highly recommend.

John Payne Estate recently let my property. I found the experience very professional and extremely efficient.I have been associated with them for many years and definitely continue the relationship.Antonio.

I moved management of my rental property from a 'National' estate agent after loosing confidence in their ability to proactively manage my property. Phone calls remained unanswered with this National company, and when I did get through it was to a regional call centre. They had no understanding of my concerns or knowledge of the locality of my property. I moved to John Payne Estate Agents and this all changed. I would not hesitate to recommend Paynes. John Buckley and the team are all excellent. You have an individual who will respond to each aspect of the management, be it Finance, tenant issues, or property servicing/maintenance. They take the time to treat you as an individual and their knowledge of the area and market is excellent.

I have used Paynes for a number of years to manage my Coventry property. They have always been reliable and supportive. Recently I had some issues that required quite a lot of remedial work. I worked closely with Daniel Little who was exceptional in the way he managed the problem and worked with me, the contractor and most importantly the tenant. He made a difficult situation manageable.

John Payne Estate Agents have always provided a smooth, efficient, professional, helpful and friendly service throughout my dealings with them both in the sales and lettings of my properties. They are pro-active in the management of their sales and lettings and keep you updated and informed throughout. Continuing thanks to all at Paynes.