Ramada by Wyndham Birmingham Sutton Coldfield

Really mixed impression of this place. The staff were friendly and helpful. The lobby, restaurant and bar were comfortable and clean. The food was hit and miss, some dishes were really delicious and proper nice but others seemed to be microwave from frozen! The rooms are approx ten miles away from anywhere else. Mine was simple yet comfortable and the bathroom was newly refurbished but my friends next door had holes in walls and a bathroom from 1950 east Berlin .My personal experience was 4/5 but I think the hotel overall is a 3/5.

We went to a venue here and it was nice. However the rooms are terrible. We had a family room with a single bed which was extremely hard and a double bed with the springs gone in the middle. The sink in the bathroom was blocked with bread! Apart from this the room was generally clean and tidy.The breakfast was very good. There was a good selection of food and drinks.For the amount of money you pay for the room I was expecting better room.

We stayed here for 1 night on 17/8/19.What we liked:- The grounds are impressive.- Breakfast was excellent - good selection of cold and cooked items.What we didn’t like:- Hotel generally needs updating. Having said that, they were doing some improvement works to the corridor carpets, so hopefully they continue to update the whole hotel.- Water pressure for the shower wasn’t great. Felt like a trickle! We went with friends and they had also noted the same in their rooms.- Toilet seat was broken. Seems like they need to keep on top of general maintenance. I’m sure housekeeping would have noticed this when cleaning.I can’t comment on the leisure facilities as we didn’t use them.

I've stayed in this hotel a couple of times and it's not great. This is a shame as the grounds are lovely and it's clear the gym has had some money spent on it.The first time I stayed there was no heating in my room, so was given an electric heater. No offer of a room change. Then the fire alarm went off in the early hours. Not a great start.My room was at the top of the stairs which would've been ok if it wasn't for the floor being so creaky and noisy, and it was clear the fan in the shower had never been cleaned - it was black from dirt and grime. I've had colleagues who had duck tape on the floor in their rooms as there was damage to the flooring.This hotel needs a major refurbishment. If it was half decent I'd stay as the gym is excellent, however I'm afraid it simply isn't.If the hotel

We can't grumble too much as we only paid a cheap rate for bed and breakfast as we were staying for a function the room was OK but we did not sleep well as the hotel was very noisy no sound proofing a constant loud noise from outside when windows opened. It is a bit of a maze long corridor and stairs our friends were disabled and had trouble with getting to rooms etc. I would not stay there if disabled. Food was good but small portion of the vegetable. I personally would not stay here again.

I came here with my son as a last minute emergency. I chose this hotel as for the price it came with best facilities such as the swimming pool. I had previously stayed at a hotel the day before and I can honestly say this hotels swimming pool and facilities were 100 x cleaner and better. I ran into a few problems with the room at first as I did not like the one I was put in. When I went to the reception a guy called Mohammed was there. I can honestly say he saved my day. I stay in a lot of hotels for work and I can honestly say he has been the best service I come across. I also witnessed him with a guest in front who was having a moan but seemed intoxicated and he managed to calm her down and she seemed happy in the end. Any problems I had he was happy to fix efficiently he was very very understanding and co operative. Reading the reviews I agree that some of the rooms are dated but I seen a few and they all seemed clean from what I seen. My advice will be upgrade if you can as the rooms are very nice for a little extra money. The grounds are beautiful and staff are very good. I would stay here again due to the service of the staff I would just upgrade my room to the exec or suite

The location was brilliant and peaceful. Room was nice and tidy and the bed was really comfortable. Usage of the swimming pool, sauna, steam room and hot tub were all part of the package, which made it great. The breakfast filled us up too in the morning, with a 2pm checkout on a Sunday.. Definitely going back to this one..

It is a dirty hotel and filled with filthy refugee men all aged 20-30 no children or women refugees at all. They try to intimidate non refugee guests and are dirty and do not understand hygiene or civilised society

Great staff, super friendly and genuinely helpful. What a shame about the hotel though. Firstly, it's a maze, you have to walk a long way to get to most of the rooms. The decor is mismatched and generally old and grubby. I found mould on some corridor walls. The rooms are small, in need of an update and have many broken fixtures and fittings. The beds, in all the rooms I've had, are awful. There does seem to some redecorating going on at the moment (Nov 2018) but unless they replace the beds and room furniture too, I probably won't be back. Oh, and the first time I stayed here in March this year, my car was broken into as they attempted to steal it.

I was torn between 2 & 3 stars for this hotel.Had it not been for the fact that the grounds are beautiful, and the location of the hotel itself, then 2 stars would have been the score.The hotel is I assume, an old stately home of dome type, certainly some of the outer features would suggest that.The grounds are spacious, lush & relatively well maintained, as is the steam that runs alongside the property.Though litter & overflowing bins did blight the grounds somewhat.There is a fitness suite adjacent to the hotel, complete with a hair studio & swimming pool with a upstairs viewing area & bar.However, they are the good points.The room was large & the bathroom too, was a good size. So far so good.But the shower heads all need a good descaling or replacing, as this was affecting water flow - especially for the jets behind you for a Japanese Shower".On the final evening