Matilda Street Car Park - Euro Car Parks

Update to the original review : as it turns out, even after we provided proof of payment, they are still charging us the fine. Crooks!!! I'd take my car elsewhere if I were you.We recently used this car park, and purchased tickets via app. Yesterday we got a £100 fine, which we'll obviously contest since we have proof of payment. You'd think they'd be better organized. Avoid!!!

DO NOT PARK HERE!!! Machine wouldn’t let me enter my registration number…only the first letter then jumped to the payment option. This happened on two occasions and although I have provided proof of payment they have still fined me and rejected my appeals!

DO NOT PARK HERE! Despite proof of payment using the signs there are charging us £100 penalty as apparently the number is wrong. Spent so long to reply to our appeal that they say we're not in the appeal window any more. No number to call any one. Look at all the reviews, this is daylight robbery.

Whatever you do, do not park in this car park they are very misleading. We returned to the car in time and then had to load the car and sort my son out. Once we left the car park. We were 11 minutes over our ticket time and received a fine through the post. There sign says it’s a pay and display car park but they have used apnr to start the timer when you enter and leave it can’t be both it has to be one or the other. I am currently appealing, so I will see what will happen.**Update they rejected my appeal and said they operate an APNR car park not a pay and display one so as my entry time and exit time was later then my ticket this is why they issued a fine. So there you go make sure your ticket covers your whole time in the car park and not just what time it says on the ticket. If that’s the case they should just have a barrier on the entrance/exit so that this doesn’t keep happening to people and you know what you owe on exit.

I received a Parking Charge Fee Notice, despite having a valid ticket for 3 hours and leaving after only 2 hours and 57 minutes!Another time the ticket machine was confusing, and I accidentally selected the flat rate after 4pm" option without checking what the machine had printed. As a result

The company that manages this car park are scum. I drove into the car park looking for a space and there turned out to be none, so obviously didn't pay, got a £100 fine sent to me, which would be £60 if I paid within 14 days. I wanted to appeal but that process takes 34 days according to them.

Be aware of that you may rceiving parking charge notice when you using pay by phone!!!!!!!!!!!I used this car park 2 weeks ago, when i saw the sign pay by phone app, directly paying the fee on my phone. However!!!!!!! when i paying at the centre location of that car park, the most closest one pop on automatacally on my app was caller matilda street"

We could not get the payment machine to give us a ticket for the £3 required to park in Feb 2020. So thought that buying 2 X tickets for £1.60 each = total £3.20 was a sensible alternative. I did of course get a ticket for £60, so called the number on the letter and emailed my evidence (as thought it would be sensible to keep the tickets that I had paid for) The refused the appeal, gave no reason whatsoever and 3 years later are still chasing for the ticket. I overpaid the amount but the company are just scammers!

What a disgusting company, says a lot when so many people have the same opinion of them. About time they were closed down for effectively conducting a scamming operation, the people behind their shady practices and purposefully poor signage should be ashamed of themselves, just a drain on society, they symbolise all what is wrong with this country, can't have fair charges for a fair service, no we have to rip people off for every penny they have. Paid 3.60 on a Saturday evening accidentally and got a ticket for 3 hours, a friend in their car noticed you can pay 3 pounds and get all night, I thought that's annoying I'm sure I will be ok as I have paid more than the required amount. Got a ticket, I thought no problem they are probably reasonable people and when I explain they will understand, oh no instead they will hide behind technicalities. Effectively I am being fined because their payment meter isn't fit for purpose it should always give you the best tariff for the money you put in. So here I am paying more than required at the time to get fined for the privilege, I would have appealed this more but unfortunately like an idiot I have lost my parking receipt and paid in cash. Nevermind just won't ever park in such a place ever again

DO NOT USE THIS CAR PARK.... You are meant to have 10 minutes when you enter the carpark and 10 minutes before you leave... Set out clearly in BPA rules... These are ignored and you will be fined... The car park is very very tight so a disabled person will have no chance of entering their vehicle and exiting.