James Ritchie Clockmakers.

Excellent service and very professional, thank you my cuckoo clock is working perfectly

Jon was polite, helpful and knowledgeable....I will add another star when he services my Grandfather clock in the autumn (busy man with 9 month waiting list!)

Not a happy experience, and at odds with our previous one from a few years ago. Cuckoo clock delivered to James Ritchie for repair in April 2017. A couple of months went by before the clock was looked at (too busy

Great service by knowledgeable and charming staff.

I wanted to say thank you for an excellent restoration that Ritchie Clocks carried out on my mantle clock back in 2012... it has only now needed minor attention.I bought a Garrard Mantle Clock off eBay back in 2011 which had been restored" by an enthusiastic amateur. Needless to say it did not run well and I sent it in to Ritchie Clocks almost immediately. They were as busy back then as they are now and it took nine months for my clock to get to the top of the queue. They did a beautiful job and the clock has run flawlessly for a little over six years to an accuracy of about 20 seconds over a week. I could have probably got it a little closer with more fiddling with the pendulum bob but that was good enough for me.Last week it suddenly slowed several minutes over the week and seemed to be ticking weakly. As I am no longer in Edinburgh

Having gone in for some advice regarding my late grandfathers pocket watches, Ian and his staff stopped what they were working on to give me way more help and information than I could have expected. Knowing there was no gain for themselves at the onset they nevertheless showed a service and humility rarely offered in a busy workplace nowadays.