Wickes Brighton

Went to get some things for the house. All good. Got home and realised I’d forgotten something so went back to pick it up. Now got parking fine for re entering car park within an hour. Guess that’s the last time I shop at Wickes

Ovi is a supper helpful and friendly person. Thanks to all Wickes personal. They are very nice

Products ok don’t have your dream bathroom fitted by them it became a nightmare.fitters reluctant to do what you want they take the easy option .left a lot of mess,plaster all round window frames,then when done hit you with another bill some work costs not even discussed.just feel it was two weeks of my life wasted.complaints department is a complete waste of time.

Poor service. Staff Need training.Went to Brighton store today to pick up some Jablite insulation after having checked on line showing 11 in stock.I Only needed one.I asked an assistant about it and he didn't seem that bothered that it wasn't there and said not a lot he could do and walked away.I was so disgusted with his attitude I left the store even though I was also going to purchase £50 worth of goods in my trolley which I would have purchased had he cared a bit more.So Wickes lost a sale there.This is not the first time stock issues gave arisen with this branch.

Friendly and lovely staffMostly Tom and Miranda they went above and beyond to make sure i left the store satisfied

Spacious site with good car parking. Large section for building materials, less space is given to final fix trades.

Two stars are generous. Tried to call the design team over two days. Never answer the phones. Gave up. Going elsewhere.

I regularly shop at Wickes and found them to be pretty decent overall however my experience has been ruined by their draconian parking regulations. I popped in a couple of weeks ago to pick up some decorating equipment. Got home and realised I needed a few more items so returned straight away to purchase these. I received an £85 fine from their parking management company for returning to the store car park within an hour. It’s a disgraceful way to treat customers. I had to fight it. Wickes don’t give out store receipts automatically, only if you ask for one. I was able to prove being a customer only by going through bank statements and showing evidence of this. Overall a load of hassle and stress. As a long term customer I’ll take my business elsewhere in future.

Awful company to get a bathroom installation from.Installation date was 4 months later than stated by designer when placing the order. Faulty part was sent which delayed the job by 6 days. 15 days in now and we still have no bath/shower or fully working toilet. See photo for 15 days of progress. All you get is apologies and no actions or urgency shown.Maybe when the bathroom is done we will love it, but unfortunately the experience so far has been awful.

I payed 25k for a kitchen on April 4th at the Brighton store, it's now the end of June and no sight of a kitchen. My emails are ignored and no one in the store picks up the phone. Absolutely disgraceful. Next stop trading standards