EE

We visited EE outlet earlier this week and received a service by Maggie who was very courteous and helpful, answered all questions with a smile *thank you Maggie* as far as signal and speed was excellent

Came into the store today to upgrade mine and me sons phones and the service we received from Rebecca was amazing she was so nice to talk to and very helpful with helping to choose my phone and my sons

I have to say that the hospitality that this place has given me deserves 5*! I went in asking for an advice about my upgrade and left very happy with my new plan, new phone and a watch! Ameen has been very patient with me, very helpful and wonderful. Very clean, spacious, staff seems to be on top of everything. 5/5.Please give this man a pay rise!

I came in yesterday to get a new phone, luckily i knew what i wanted, got given a guy called Tim to deal with it, should’ve just asked for someone else, guy didn’t even want to compare or show deals just sat me down talking about economic inflation which was useless, guy didn’t show me any EE loyalty, gave me a plan that’s a bit worse than i had wanted but we move, guy sold me a contract without even checking any of my ID needed to do with my eSim, had me in a bit of a panic as i didn’t have time to go get my stuff from home. Terrible service overall, would rather he didn’t regard me as a sale as i could’ve done better myself.

I wish to visit this store whenever I come to Queens Square because their customer services are top notch. Kudos

Very good, staff are very friendly and helpful, I've been with EE for years from when they used to be called Orange

I went in over a month again, spoke about renewing my contract and spoke to one of the team who was brilliant, he explained all about the phone I was looking at and could not be more helpful. I said I'll be in next week when my contract had ended.Wow the Sunday I walked in spoke to a younger tall lad about the phone I was after, he was shocking, not interested at all, not sure if he had a hang over but customer service was shocking. Sat there for 10 minutes as he was looking for something on line, did not sit down with me but stood over me and talking to his laptop, no interest in me or my custom. I walked out as he was shocking I'm not spending my money if that's the service you get, avoid Sunday's must be hang over day

On, the afternoon of Wednesday 1st November 2023, I had to visit the EE Branch at Parker Street in Liverpool City Centre (UK).I left very satisfied with the customer service inc. warm welcome from all the team. A special thanks goes to Alec for his expertise.

Didnt get the guys name instore but he was super helpful, explained everyrhing to me in detail and sorted me out. 5 sta, which is more than i can say for EEs terrible call centre staff.