Kismet Pizza & Kebab House

As a very regular customer of the take away service.I was dismayed at the attitude given to my wife as she tried explaining they had made a mistake with the kismet burger and sent a cheese burger. He got very irritable and shouted at my wife saying it was her fault. I took phone tried to talk to the gent on phone who was shouting on phone at us. So I said I am only up the road and I’ll go down with problem. He said do what you want and said something else I care not to mention. Even at shop he told me to shut up and get out I was so angry I crushed the bag so they couldn’t resale the product and stormed out as he stood there that’s fine sire. I replied no it’s not fine and I will be reporting this to trading standards. I am livid absolutely livid. Their phone manner tonight was disgusting.

Ordered a takeout from here and delivery was very prompt. The burger was well made with just the right amount of sauce and salad. Chips were crispy and fresh, and hot! The salad portion was huge and very fresh and crunchy. Overall very happy with my dinner.

Wasn't as expected was cold when I got it food wasn't that great theirs better takeaways around the area you win some you loses some won't be back

I've ate pizza out there for 30 off years and it's still the best I've ate.

Ordered 2 burgers and chips for me and my wife as she was coming off the back shift, sent 1 single buger with no chips and the other had chips. Was good so we just shared the chips and put it down to a mistake.Ordered food again tonight, 1 double cheeseburger and 1 kismet half pounder which cones with donner meat and chips, food came 15 minutes late and they'd just sent 2 double cheeseburgers with no donner meat or salad. Called and the guy sounded very irate saying the order was correct until we explained again that it wasn't and there's no donner meat. He replied saying he'll send down some donner meat so we're currently sat waiting on the meat whilst our food goes cold. By the looks of the reviews, this place obviously has no idea how to operate and the customer service is non existent. I know some people read bad reviews and still give a place a chance but really...... don't waste your time and money, you'll be disappointed

Brilliant food and the staff are very friendly

Order from here quite often when i fancy some take-away. Food has all ways been nice. Delivery normally quite quick and even when i go and collect it myself its quickly cooked.

Absolutely shocking the food we received from here. looked and tasted all dry and it had been sitting for ages. Waiting 75 minutes for it to come for it to be stone cold. After phoning to complain to get a refund or fresh food delivered. The man on the phone was highly rude and laughed then hung up. I am regular customer. For the past month I’ve had nothing but problems. WONT BE BACK.