Clegg Gifford

They was great until I paid them. Once they had my money, the service was atrocious. The guy I was dealing with at the Romford office became rude and was no help at all. Wasn't even trying to help me with the issues I was having.I was told my policy documents would be with me shortly after my payment and my cars would be on MID within 48 hours, neither happened for nearly a week. If they was honest to start with, I wouldn't have had a problem at all. It's disappointing to be lied to just to gain my business.

Very very bad service. And arrogant underwriters. The staff is very rude and unprofessional. Avoid this insurance company. Pay abit more and go elsewhere.

Didn't call me back disappointing

Terrible aftercare service. No one answers phone and callback system is rubbish. You can't add your cars on MID as no one replies to your emails. Your paying for a service which they don't provide. I will be taking my business elsewhere.

If there was zero star I would give that. They charged me for extra for my insurance due to a fraudulent claim and now claim was closed in my favour I have been ringing the Birmingham office past 3 weeks to get my NCB back and premium adjusted and they say we will call you back but no one does.One of the worst companies I've ever been with.

Absolutely shocking customer service. Been with them 5 years and progressively got worse. Emails not replied to, Trying to get hold of someone on the phone seems impossible.... still waiting for my proof of no claims guys!!?

HiI would like to say that i have received very professional/efficient service every time with Clegg Gifford. This is the main reason i have stuck with them for over 3 years...#Good Service #Good PeopleRaheem Khan x

Absolute joke this company. We have had traders with them for two years coming up three. We try and try to get through to speak to someone they just throw you from one to next, don’t listen when you say no one is answering the phone. You ring Friday at 5pm they answer straight away to tell you they are now shut to ring back Saturday morning. You ring Saturday nothing they are closed it’s disgusting when now me and my partner are left without insurance fuming does not cover how we feel. We now been ringing for a hour Monday morning nothing all we get his transferred back and fourth no one listens it’s a disgrace of a company.!!!!!!!

I must say after a long time came across this company where the whole process took only a few minutes and mr Danny who dealt with me was extremely pleasant and very helpful made my day with the quote will definitely be recommending them to my family and friends keep up the good service