Bott and Co Solicitors

Went through Bott and Co for a flight delay claim. They charge such a high fee per person and I ended up doing it myself but because they were also involved I still had to pay them £180 PER PASSENGER. I would recommend just claiming yourself.

My daughter was put in contact with this company as part of a scam after an RTA. Despite sending cease and desist emails they and their doctor partner continue to hound her and send threatening correspondence. She never signed an agreement with either company and now they are threatening her with invoices for non attendance at doctors appointments she never agreed to attend. AVOID

It was my first experience with a company that is dealing with delayed flights. I did everything online and I received an email where they stated that they will take care of it. After a few weeks they tried calling me but I changed my phone number and couldn’t get in touch. They sent me a check like a month after with the whole amount of money and that I paid for my delayed flight. I would recommend 100%. Very professional even if they couldn’t get in touch with me. I had a 3h and a half delay with Wizz Air, I didn’t think I will get anything back but this company made sure I’m compensated.

This is our first experience of no win no fee. It was the Martin Lewis recommendation that made us look closer. Having given Bott & Company a small amount of information they did the rest. They were professional, speedy and kept us briefed on each stage. Considering that we did nothing, we were pleased with the result that they achieved. Quick and easy.

Bott & Co helped my whole family ( eight of us ) to get compensation from BA for a delayed flight. Their comission rate was very high but it was far better than trying to deal with BA directly ( I will never trust them again )I just wish I could have spoken to someone from Bott & Co on the phone, they only communicate by email and never answered my questions directly. At least we all got the compensation minus the huge commission fairly quickly.

Terrible experience - stay away, they are akin to a scam! They are totally unprofessional and dealing with them is a nightmare. After almost 2 years from my accident (a serious one that led me with permanent damages) they still did not get my health documents. It took them 1.5 years to contact the counterpart's insurance company. They assigned at least 6 different people to my case but none of them has ever been available for a quick call. Communication is extremely difficult, they respond very rarely to emails and they never call back.

Unsuccessfully tried to get compensation from Ryanair for a 5hr delay, so thought I would give these guys a go on a no-win-no-fee basis. It took 18 months (!) as it had to go through a full legal process including going to court (!!) but last week I hard that we had been awarded the compensation; £186 per person after Bott & Co had taken £112 each. Was minimal effort, got the odd email update every few months, and now have the money in my account! Would recommend trying – especially if you have already been rejected by the airline.

Have had a very pleasant experience with Bott+Co, first submitted my claim back in May and heard today that I'm getting compensation for more than the cost of my original flight, after the airline said I was not entitled to anything. I had the option to select bank transfer or receive a cheque so I've selected bank transfer for convenience.It is unfortunate that the fees are more than what I'm getting compensated but considering I've had to do nothing except fill in a few forms while they have done all the ground work, it makes sense that they received a fair fee for the equivalent of the last 3 months of work. Will gladly use again if needed.

Avoid this company at all costs, they do NOT act on your best interests and are incompetent crooks.They were the legal cover provided by my insurance company after I was rear ended on an icy road, the driver accepted full liability, I was referred to a physio which was a 50 mile round trip, when submitting my claim for travel expenses which was 45p per mile I was informed that some 3rd parties only pay 25p per mile, Bott & Co settled at 9p per mile for travel when fuel was the highest it has ever been in the UK, and without any consultation with me, how is that in my best interests.I had to go for a medical which was really just a production line of people in a hotel, I wasn't examined just filled in a form and got rid of asap, when I queried with Bott and Co about a lump on my wrist and loss of strength in my right hand that only started after the accident they said they couldn't disagree with the medical professionals opinion.They are hard to get hold of taking 5 days to answer one simple email and ignore what you say.In May I signed paperwork in which they stated an amount for my injury and I signed for them to accept no less, I recently got a pay out which was a quarter of the stated sum, when I queried it I was told the sum in the official document they sent was a mistake, how can a solicitor make such a glaring mistake and not be made accountable, this was also when I found out about the 9 pence per mail.In summary they do not listen, communicate or achieve the best outcome on your behalf, they just want a quick turn around.I shall be complaining to the Legal Ombudsman about this company, do your homework people and steer clear

PLEASE DONT USE THIS COMPANY. JUST TAKING YOUR TIME AND MONEY.Waiting already 6 months for money.They took 400£ from my case and stil have just only one response:“We are continuously chasing the airline for an update regarding this matter.Please note that as soon as we have received an update or received payment from the airline, we will update you with the next steps.”And I can’t even cancel it and do the complaint with airline by my self because I gonna have to pay money to Boot and Co… so maybe I will wait another 5 years. Who nows.ABSOLUTELY USELESS COMPANY.