New Moon Chinese Restaurant
89 Reviews
- Friday11:55 AM–11:30 PM
- Saturday11:55 AM–11:30 PM
- Sunday11:55 AM–10:30 PM
- Monday11:55 AM–11 PM
- Tuesday11:55 AM–11 PM
- Wednesday11:55 AM–11 PM
- Thursday11:55 AM–11 PM
About the Business
New Moon Chinese Restaurant in London SE25 - Order online | Get the best Chinese food delivery to your door. Order Online New Moon Chinese Restaurant in London. 5-7 Portland Rd, London SE25 4UF.
Contacts
Call Us
+442086548038
5-7 Portland Rd, London SE25 4UF
Hours
- Friday11:55 AM–11:30 PM
- Saturday11:55 AM–11:30 PM
- Sunday11:55 AM–10:30 PM
- Monday11:55 AM–11 PM
- Tuesday11:55 AM–11 PM
- Wednesday11:55 AM–11 PM
- Thursday11:55 AM–11 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- Dine-in
- Takeaway
- Alcohol
- Beer
- Wine
- Dinner
- Dessert
- Bar on site
- Toilets
- Groups
- Accepts reservations
- Good for kids
- Late-night food
- Casual
Recommended Reviews
fabroney
14.03.2024
New Moon Chinese Restaurant
I had to return the Singapore Noodles because it was too salty. On return they replaced it. When I took it home it had hardly any meat - mostly noodles. Called the following day asked to speak to the manager, the woman who takes the orders said the manager was not there and promptly hung up the phone. Shame, as there food is normally quite nice,
Ferro Lui
22.02.2024
New Moon Chinese Restaurant
Actually not sure why the bad reviews - I find the owners are friendly and the takeaway is of a decent quality taking into account the price. I’d recommend for sure.
Sal Sal
17.02.2024
New Moon Chinese Restaurant
Atrocious behaviour from management.DO NOT ORDER FROM HERE!!!The order for delivery was incorrect came without the rice that was ordered.Was told that would get free rice next time, however this had been already paid for via debit card which was disputed. Was then told the rice would be sent, after an hour still no rice. Contacted them back where the manager would not take the Call, was hung up on.Called back being refused my money back on my card unless I go to the shop myself when I initially paid via card upon delivery. I am appalled...disgusting treatment. If you know what is good for you...avoid the stress of ordering from here. Bloody robbery...
Susane Gaffney
05.02.2024
New Moon Chinese Restaurant
Sadly having to say, the food we ordered wasn't very good, which we've found to be very good in the past.. egg fried rice, colourful brown too much sauce added but found no eggs in at all..chicken balls half tasted & looked like double cooked, & others not cooked enough, small spring rolls quite empty.. we deserve a freshly cooked one as half went into our bin.. delivered in half the time expected..
Petra Scott
08.01.2024
New Moon Chinese Restaurant
If I could give zero stars I would. Food is not fresh and smells awful. They sent the wrong items and I called to complain and the lady hung up the phone on me, tried to call back and they wouldn't answer, what happened to the customer is always right? I literally threw everything in the bin because I wasn’t going to eat it after all that.I would avoid at all cost. I'm looking into escalating this further to Croydon Council or whoever because they shouldn't be allowed to be serving food in such manner.
Sandra Martin
26.12.2023
New Moon Chinese Restaurant
The worst food I have ever tasted and totally over priced please don’t waste your money. Nothing taste good such a shame
stephanie hennessy
24.12.2023
New Moon Chinese Restaurant
What can I say. The noodles and rice were ok. Our chicken balls, crispy shredded beef. Salt and chilli squid and prawns were all disgusting dark brown cooked in old oil. Our chips were grey. The curry sauce was burnt. Salt and pepper ribs were bland. No seasoning at all. It was a total disaster. Not my first time ordering but will most certainly be my last. I asked for 50% of my money back which I thought was a fair compromise they struggled to compromise and insisted they could only give me £30 after spending over £80. Usually have a lot of family round when we order from here and we always spend well over £100 each time. Chinese is not cheap these days but not only are their prices hiked up, they are now delivering inedible poor quality food. How that left their restaurant in the first place is beyond me.They offered to cook it fresh but if you can cook a better batch my question is, how the hell did it manage to be sent out in the poorest of quality in the first place. Basically trying to take advantage of customers if they can get away with it! My photos are of chicken balls, the driest rock hard crispy shredded beef (I’ve eaten softer twiglets) and what is meant to be squid.
Donna Peters
22.12.2023
New Moon Chinese Restaurant
Avoid! Really Bad Food! But whats even worse is they don't even care that food is not edible. See 2 photos below for proof!
Lola Kusimo
21.12.2023
New Moon Chinese Restaurant
I popped in on Friday 23rd June, having had a long day and trip from Kent, recalling they had quite good food from previous experience which was a while ago now.I asked if I could sit with a view to eating as I hadn't eaten all day and the young man said yes without clarity if an eat-in service or not. My food arrived in a takeaway pack. I asked for cutlery and the woman who brought it over brushed me aside saying she doesn't have cutlery and offered me plastic. Exhaustion and hunger overrode my increasing uneasiness. Soon later, I noticed the woman and young man watching almost as if to hurry me out, I asked if it was closing time to which I was reassured not.Soon after the woman sat in a table by the wall with another man with a meal using REAL cutlery. My appetite dissolved as I saw them and unable to mask my disapproval I voiced this and the young man apologised saying they don't offer eat-in but ok to sit with my takeaway.Their service that night was very disappointing, the vibe emitted was completely negative and unwelcoming and it was completely unexpected as I had not experienced this before.I will not be visiting them again and cannot recommend it if excellent service is paramount although I acknowledge the food quality was unquestionable.
Ronan B
20.12.2023
New Moon Chinese Restaurant
I used to order here very regularly, and the food was mostly good - in particular their sweet and sour dishes. This time it was awful, to the point of being unpleasant to eat, and I'm wondering whether the restaurant has changed ownership as the dishes were certainly not as remembered.The sweet and sour dishes were bland, and one clearly was not cooked fresh - the batter had been soaking so long it has turned grey and mushy. Both had a slight off bitter taste too, the cause of which became clear when I tried the pot of sweet and sour sauce for dipping. It was absolutely disgusting, not sweet, and a much stronger bitterness. Inedible.The other dishes were bland but ok/wouldn't complain about but weren't the same dishes I had ordered in the past - different ingredients, colours, styles etc. Something significant has changed and quality has enormously slipped, beyond acceptably for the admittedly low-ish price point.I hope if ownership has not changed, the drop in standards is addressed, as I see from other reviews I'm not the only one disappointed.
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Map
5-7 Portland Rd, London SE25 4UF
New Moon Chinese Restaurant