Badham Pharmacy

Poor customer, not acknowledged, pharmacist very rude, lengthy wait, staff carry on chatting amongst themselves and even tried new uniform coats in before checking if presciption is in stock. Have changed nominated pharmacy afyer multiple ussues, they really couldn't careless.

Always chaotic at best and poor customer service, but I was keen to support a local business. Visited today and they no longer make up electronically transmitted prescriptions in advance. The wait to be served took ages, 11 in queue before me, and then told 15 minutes to make up as no longer making up in advance.I've therefore changed my nominated chemist to another - service hopefully can't be much worse.

We have recently switched to Badhams for our electronic prescriptions and are really impressed. Already we have received 2 phone calls - including one from Mr Peter Badham - about my husbands prescription to check that he is ok with the medication effects which is much appreciated. Very quick to dispense and very friendly behind the counter staff too. Thank you

They have become increasingly ineffectual and unresponsive as a service provider, over time. Lacking proficiency too, when dispensing prescriptions. There is not enough storage area. I think they could be much more efficient, if organised more efficiently. They are however, polite on the whole.

If I could rate this pharmacy lower I would! Waited for 30 minutes to finally get served, then another 20 minutes for them to sort the medication out! I had the medication thrown across the counter at me! This use to be the pharmacy to go to....not anymore!

Terrible service. Avoid at all cost. I had to go 4 days without my bipolar medication as they said it hadn't been sent by doctor, only to find out it had been there all along. It took 4 visits and over 20 unanswered calls to sort things out,as they rarely bother to answer the phone. Not happy at all.

This store can be hit and miss depending on the staff serving. I've been using them for awhile but after constant queues and not being able to find my medication in the chaotic mess I've decided to stop giving them the benefit of the doubt. Staff seem to be under incredible pressure, maybe more organisation or more staff could improve this local pharmacy

What an unhelpful, rude employee I experienced at this pharmacy.Went to the gloucester pharmacy today to try and obtain a cream for a potential skin cancer causing lesion on my ear that I have been unable to source from 3 other pharmacies.I went through the open doors at 1pm to be rudely shouted at by a female member of staff wearing a Christmas head decoration that they had shut at 1pm.The doors were open, I did not force my way in.The guy in there said to the rude person that they should serve any customers already in there but to close the doors.I passed my prescription to the same rude person and she went to look.She came straight back with the cream in her hand and told me I would have to come back at 2pm to collect it!One, I was already there in the store.Two, she had the damn cream in her hand. It would have taken but a few minutes to sort, but she insisted I came back after 2pm.What the hell was I supposed to do for an hour? Drive 15 minutes home then 15 minutes back an hour later? Wait in the car park twiddling my thumbs? Tell my employer, sorry but they wouldn’t serve me so I’ve had to take more time out that you are paying me for to collect it.What an unfeeling and totally unhelpful response. Not a very festive response from someone who obviously wanted to portray a Christmas spirit.Needless to say I left with my prescription and will never darken their doors again.Their staff that they are there to offer a service, NOT to completely frustrate the poor unfortunates that come into their stores.What a mean minded Scrooge that person was.I am appalled at this non level of service.

Only time I've been here, had to wait over an hour and a half for prescription despite it not being busy and was actually because the staff member had written the wrong name down, which found out on the 5th time of asking including having to go back to the doctors for a code and after the pharmacist himself came over to sort it out. Not our local pharmacy and will be making sure that no prescriptions go here again.