The castle burger van

I ordered a simple cheese burger with onions.Only after five minutes of standing there while three people staff in the van and three customer's.None of the three staff asked me what I wanted,They then served everyone there order and then finally asked what I wanted.A simple cheese burger with onions.I spent 2 mins waiting.I received a stale nasty burger and my cheese wasn't melted.Only saving grace was the onions.And that's being generous.