Cale Green Surgery

Absolute joke of a surgery, we live 2 mins away if that, constantly being sent to Adswood Medical Centre. Receptionist won't listen when we repeat what 111 have told us to do. How this place even operates as a Doctors Surgery" is beyond me... be better off flying to Turkey to see a doctor quicker than this"

The only good aspects about the Cale Green Surgery are Dr Tomalin who is always very friendly, professional and helpful and also two very nice ladies who work in the reception.Other than that I have had nothing but bad experience with them. Firstly I was referred to a physiotherapist there who ignored all my issues telling me there was nothing wrong with me and the fact that I am a 33 years old healthy woman whose most joints suddenly started to hurt did not seem weird to him. Thankfully I also have a private insurance so I was able to see a real professional who took quite a few tests on me and decided I would probably need a surgery.Secondly after signing up as a patient here I was somehow given a second NHS number. I have been trying to resolve the issue for almost two months now but the only thing that came out of it was the surgery loosing all of my medical records from the last 3 years. I have been trying to contact the surgery manager about it but every time I try to talk to him I hear he will call me back in a minute (which he never has) or that he is off work on a given day (which seem to be most days of the week). So I am in a real pickle now.

I have to update this review from 4 to 5 stars as this really is a brilliant surgery. Dr Tomalin is a fantastic GP and made a huge difference to myself and my family during a really difficult time. I think the merger with HMMC has been positive and it's now easier to get appointments. Getting through on the phone is always fine too.

Waited 50 minutes. Didn't get the promised injections. Had my appointment closed before seeing a doctor. Was told I was too young for covid vacation. Apparently not as it was done today in Whalley Range. HMMG who made the appointment accepted no responsibility.

Having suffered with an 'unexplained illness' which grew gradually worse over an 8-year period (beginning after a course of antibiotics) I finally became so unwell that I was bedridden for a year in constant pain, sickness and experiencing cognitive issues.Over the course of the illness I attended Cale Green dozens of times and was made to feel like a health complainer. I wrote to them several times to outline my symptoms (offering possible routes of investigation) and expressed how the illness felt like a virus and would come and go.I voiced my concerns about allergies on countless occasions but was told it was 'unlikely to be' (without them offering to carry out checks to determine this as fact).During most appointments my physical symptoms were dismissed with a suggestion that they were likely caused by mental health problems - I've lost track of the times I've been offered antidepressants and made to feel that my illness was a figment of my imagination/ stress.Fast forward to multiple private doctors later and hundreds of pounds spent on private tests and I discover that I have Non Coeliac Gluten Sensitivity. A few months after eliminating gluten and I have made a full recovery.Before I found my answer - and only at the request of my private GP - Cale Green carried out a test for Coeliac Disease yet failed to tell me I needed to be eating gluten for a valid test result (I had stopped consuming gluten several weeks prior to this). When I later raised this with Dr. Tomalin she said that was, a fair point."I simply cannot understand how this very basic food intolerance was overlooked for 8-years resulting in considerable pain

Well. I’m thinking of moving to a third world country to get a better GP service. This is not specific to this particular GP but several I have had experience with. So one can’t blame the individual practices but those who are responsible for their overall funding.

Excellent practice in my experience. Dr Tomalin is someone who will take time with her patients.Thanks for your continual care.

I would Highly Recommend this medical group. Thank you to all the staff.

Been at Cale Green Surgery for over 22 years. When it was Dr Chang & Dr Tinsley... Dr Tomalin is in my opinion a very good family Dr. She knows all my family & is very helpful, professional & caring. Nurses & care assistants also good. I sometimes have a problem with the reception staff, can be abrupt at times.

This is a really good surgery. I've been a patient here for approximately 9 years, and I've never found anyone working here to be anything but kind, patient and friendly. I've never ever had to wait an unreasonable amount of time for an appointment. And because it's a fairly small practice, it's easy to build familiarity with the staff.Dr Tomalin is my registered G.P. I don't see her too often, but when I do, she remembers me from the last time and always asks about my well-being im general.Reception staff are lovely too!My Husband and I wouldn't want to move anywhere else!