O2 Shop Dudley - Merry Hill
213 Reviews
$$$$
- Friday8 am–9 pm
- Saturday9 am–8 pm
- Sunday11 am–5 pm
- Monday8 am–9 pm
- Tuesday8 am–9 pm
- Wednesday8 am–9 pm
- Thursday8 am–9 pm
About the Business
Dudley - Merry Hill | O2 Store | Pop in to O2 Store Dudley - Merry Hill and check out our award-winning O2 Refresh contracts, giving you more flexibility and more ways to make your plan perfect for you. Don’t worry if you want to go contract free, you’ll still get plenty of perks. Perks like earning cash back when you top up with O2 Rewards. And the brightest bits of O2, like tickets to see some of the biggest acts in town, 48 hours before general release with Priority. We’re here whenever you need us. Whether you want advice on the latest gadgets or help setting up your new device. Plus, grab great deals and special offers on the latest devices like iPhone 13 and much more.
Contacts
Call Us
+441384572545
intu merry Hill, Unit L30 Lower Level DY5 1SY
Hours
- Friday8 am–9 pm
- Saturday9 am–8 pm
- Sunday11 am–5 pm
- Monday8 am–9 pm
- Tuesday8 am–9 pm
- Wednesday8 am–9 pm
- Thursday8 am–9 pm
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- In-store pick-up
- In-store shopping
- Wheelchair-accessible entrance
- Electronics
- Wheelchair-accessible car park
- Wi-Fi
Recommended Reviews
Dr. Khan Rafi Sahibzada
20.03.2024
O2 Shop Dudley - Merry Hill
You even dont deserve 1 star but could not write review without it.The worst network and customer care i have ever seen. No knowledge of esim. The entire staff are living in stone age. My advise if you have an esim phone dont go to O2 store especially Merry hill. Very unprofessional staff.better you go to EE
Sherrie Parkes
04.03.2024
O2 Shop Dudley - Merry Hill
Had an issue with a contract phone but they didn't want to know. As long as you're paying your monthly bill they don't care. Will beoving as soon as the contract is up.
Pete Clarke
02.03.2024
O2 Shop Dudley - Merry Hill
Totally UN bloody helpful .. RUDE STAFF .. Requested my PAC Codes and have signed up to a new provider.. GOODBYE AND GOOD RIDENCE..Only given u 1 star because I have to
Andy
27.02.2024
O2 Shop Dudley - Merry Hill
The staff were friendly, but being referred to in local dialect was not professional at all given it was clear I was not from the area. I was shocked to hear customers with issues being told the waiting time was over 1 hour. No real info was given to me about the offer that came with the phone and how to claim it was kind of theres your order see you. That's not really what i expected from O2 at all. I have added to this as the reply sums them up to a tee. No mention about the delay or the local dialect, but only if i need help heres a link..... not great customer service
Anna Henley
27.01.2024
O2 Shop Dudley - Merry Hill
Soooooooo I have had nothing but problems with O2 for 3 MTHS after having my identity stolen. I have had several devices taken out in my name and I'm getting THREATENING letters on a weekly basis, O2 will not listen or help me. We have now raised it with the police and still this means nothing to the O2 contact centre. Today was the final straw when I got letter's stating my" debt has been sold and bailiffs would be calling at my house. I am a prisoner in my own home as I'm scared to answer the door. I visited my local O2 store (again - I was turned away the first time a few weeks ago when I asked for help) and this time got to speak to a very helpful and understanding manger who has gone above and beyond to help me. Thank goodness there are still people willing to help"
Tripawd Connie
18.01.2024
O2 Shop Dudley - Merry Hill
O2 staff very friendly and helpful. But merry hill bit to busy for me but only O2 shop that had item we wanted. Thank you.
John le Foix
16.01.2024
O2 Shop Dudley - Merry Hill
Being on payg, never had good service.Just been with a payg phone with no signal.Credit accepted by o2 but no connection, store says that if phone not used you loose credit, and need new sim
Karen While
08.01.2024
O2 Shop Dudley - Merry Hill
Was attended to by a very helpful young man, who helped me with a problem that to other people would have been simple, unlike my last visit when I was refused help
Vicky Taylor
07.01.2024
O2 Shop Dudley - Merry Hill
Lovely friendly Staff but unable to do their jobs properly due to merger with Virgin resulting in total shambles. Felt very sorry for all the Staff having to face the embarrassment of not being able to help Customers properly. 02 and Virgin need to get their act together and give their Staff more support and training on the new merger else it wont be just Customers they will be losing.
Quickzeh
21.12.2023
O2 Shop Dudley - Merry Hill
Reset the wrong phone woman at front of store was useless and made me issue 10x worse and now have no access to anything 0/5❤️
Add Review
Map
intu merry Hill, Unit L30 Lower Level DY5 1SY
O2 Shop Dudley - Merry Hill