Office Monster

Whiteboard and display equipment was received very quickly. Office Monster replied really fast too when I asked some questions. Would highly recommend.

Ordered x2 items on 7th April 2021. Same day received 2 emails one to state that the ordered has been confirmed and the second to state that one item ordered is not in stock.On the 28th April chased the items as none received, to be sent an email with a google map point which confirmed the delivery. When challenged as it was not the correct address to be told that they will investigate and get back to me, and ill send the items if not received". when I asked to speak with the manager

I ordered a chair about a year ago. All went smoothly. Last week, the arm snapped off it. I emailed office monster on the offchance they could help, and within 2 days I had a replacement arm delivered, at no cost. Literally the best customer service experience I've ever had, I think.

Really happy with my order. Delivery was fast and the website was easy to use. Would recommend.

Should have read the reviews. Customer service is quick but received damaged items and it has been a nightmare to sort out. Two weeks later still wasting my time with emails. Will try and avoid using this place again. Stuff is cheap but costs you more in time to sort it out.

Dogsh*t. Ordered a cork board to attach photos to for our son's first birthday party. Specifically chose next day delivery and paid more so it would arrive in time. Two days later and it still isn't here. The party is first thing tomorrow morning, so by the time it finally shows up it will be useless. I tried helping a small business by ordering direct but won't be bothering in future. At least Amazon is reliable.

I am actually surprised how good this company is. During the current pandemic, I had as well to work from home. I find it very difficult as I have chronic back pain and a good chair is the most important thing for me.After doing lots of research I could not find a website with decent prices, good quality chairs and prompt delivery, until I discovered office monster. The variety of products was astonishing and the products are to high standards. I managed to order a nice office chair (pretty similar to the chair i have in my real office), with next day delivery. Price was already with discount and very reasonable. Due to high demand next day delivery had to be pushed to 2 working days, but with the situation at the moment I am glad that on the 2nd working day I received my chair! Easy to assemble (10-15min) and I cannot explain how good it is and took away my back pain instantly. Also, I had two interactions with customer support team, and they were both excellent!!! Friendly, sympathetic and 100% willing to help... I cannot do more than recommend this company to my other colleagues that are looking to adjust their home office! Keep up the great job!!!

DO NOT USE THIS COMPANY. Placed an order for next day deliver 5 days later no delivery, I contacted them and they say it was attempted 2 days previous but no card left and no contact from them. Asked if I could rearrange the deliver to my neighbour, as I wouldn’t be home but apparently they can request it to courier service but they don’t listen to them.The customer service is not helpful at all so don’t waste your time using them.

Very disappointed with a customer service. Before I have placed the order with Office Monster I have requested to check the stock through live chat and I have been reassured that everything is in stock. Unfortunately, 3 days later I have received an email of product being out of stock and the product should be in stock by 13th March. On 13th March another email received apologising that stock have been delay until 31st March. On Friday 27th March I have spoken to customer service again to ensure that the stock will be coming soon and sadly, I have been informed that the product has been discontinued. Completely wasted a month of waiting!

We ordered 10 chairs, and within a week 2 bases had snapped. Contacted Office monster who very quickly looked in to the issue, and after talking to the manufacturer arranged for all 10 bases to replaced asap, as it was a potential H&S Issue. Turns out it was a fault in the moulding process. Great customer service & a first class response.