Nuffield Health Bromley Fitness & Wellbeing Gym

I've been with this club for 2.5 years and it only gets worse. They close the main pool at least couple of times a week. 50% of the lockers are broken. There used to be free kids' access, they've ceased it. On top of that they increase prices yearly. Crowded, not the most friendly staff. If it wasn't 5 min walk from my house, I'd changed it long tome ago. If you have a choice do avoid this club.

They charge extremely expensive for a low range gym and a couple of not accessible classes. Jacuzzi has been closed for couple years now, and swimming pool hasn't worked for few weeks too. They promised it would be open last Friday, turned up there with there being a construction site. Absolute waste of money. People should be compensated for this month. Where is our money going? You don't go to a restaurant where they have nothing to offer and still leave you an expensive bill. Unless there's some changes or information out there for everyone as to how our money is spent and how you're improving your services; I'll be telling my family and all friends know to withdraw their memberships.

Really poorly run and maintained.The Pool is closed at least once a week lately. The steam room some days is luke warm at best and some of the lights have been broken in there for months. Often there is no hot water for a shower. The Jacuzzi has been closed for nearly 2 years with no communication as to why. You no longer get towels like you used to. If something breaks here it can take anywhere from 1-6 months to be fixed... All of this whilst they keep putting the price up.In general the place is a shambles. The only saving grace is the gym equipment is fairly decent, but even that is too busy sometimes to get on any of it.I wouldn't recommend it

I 'joined' 2 weeks ago after receiving an email informing me of a reduction on monthly fees (£65) I only want to use the pool, so far its been closed the 2 days i planned to go. I also found the receptionist ignorant and unhelpful towards me, really don't feel like going again, will make enquiries to cancel unsigned contract

I wish I read the reviews here first before I joined. Luckily I’m on monthly rolling contract.I joined because of the yoga classes and their Personal Best Program.I can’t even book a yoga class even 2 weeks in advance. As for the Personal Best Program I’ve been trying to book this several times at the reception with no luck. Also, some of the gym equipments I want to use it’s always occupied as there’s only one available and the other equipment only 2 available. Waste of money!!Definitely will not recommend Nuffield Health Bromley.

I joined with my wife and daughter because it’s close and has a pool. That’s the plus. The downside is the pool is almost always closed when I want to use it and although I have completed umpteen direct debits to the club, they only claim the money for my wife and daughter and then stop me entering the club every month! I have asked them time and again to deal with this but it means once a month I complete a new direct debit which they presumably lose. They did manage to take membership fees two months running from my account for a person with a similar name who lives at a different address! It took six months to get the money back! Appalling service. I’d go elsewhere if there was anywhere near with a pool!

If I could give this place zero stars quite honestly I would. I would recommend NOT joining this gym with the way in which it is currently run and managed.If you only want a gym where you can use the gym equipment then you’ll likely be fine. However if you’d like to join a gym class you will be disappointed.Gym classes are disgracefully hard to get into for the amount of money you get charged per month and likely on a rolling booking system based on the rare occasions in the 12+ months that I have been lucky enough to get in where the same old faces are ALWAYS there particularly for classes such as Sh’bam and Body Jam.Many facilities have also been out of action/decommissioned during the entirety of my membership to date.This evening, I witnessed totally inappropriate, unprofessional and condescending management of the waiting list for a class which was totally disproportionate based on the amount of space still available in the room which was the final straw in terms of making me want to find an alternative provision for my fitness and wellbeing needs.This establishment clearly puts profit over people and I would urge everyone to NOT become a member of this gym.

-5 A real find... Lovely staff, clean facilities, great gym, large cool n warm pool... not over crowded.. no broken anything.. The only thing I would like to have known is the sauna is separate male/female but steam room unisex.. Cafe, nursery, massage & much more..

The morning shift female receptionists in this gym are the rudest and least helpful and least knowledgeable people I have ever seen!! With miserable expressions and an actual inability to greet members. The good thing is the gym gets better once you are past reception ;) Other staff are nice, especially the cleaners, and the staff on the gym floor try hard to maintain the spaces well. Top tip for the manager: ask the Chislehurst branch weekend receptionist - who is absolutely delightful - to train the Bromley reception staff!!!

Nice gym. It has swimming pools (one standard and one 0.75 m children pool), 4 squash courts, gym facilities, lessons, etc… child membership is also available. Bottle filling machine is available. There is also a cafe area, air conditioner is equipped. Free parking.