Gas Weiss Plumbing and Heating Ltd

Motty and the team at Gas Weiss offer an unparalleled service and are highly recommended to both commercial and individual clients.

Bad attitude and customer service.First engineer that visited was very helpful. He was polite and in uniform. The second however was just plain rude. Came in casual clothes holding a broken bucket. No introduction, nothing. Have to be careful who you let into your house. I asked to see some ID and he got all stroppy. His van was parked a way down the road so I didn't see it. When I saw the van, I said that's proof enough for me. But already in a bad mood, he now couldn't find any ID and shouted at me that since he can't find it he's leaving. And he drove off.The company didn't follow up. Didn't hear a thing from them. Needless to say, I went elsewhere

GasWeiss provided exceptional service at our property over the weekend by repairing our boiler. This came after a technician from another company had visited but unfortunately left us with no resolution. GasWeiss truly saved the day! Their service was 5* communication 5* expertise 5*.I couldn't recommend them more highly.A Grateful Customer.

Great service. Matt the engineer came quickly and helped diagnose a complex wiring problem for my central heating system. You can see from the attached photo how many wires needed to be looked at. An hour later I have hot water, underfloor heating and central heating. I found Matt to be knowledgable and very capable. Thanks so much guys. Really appreciate the work. Highly recomended.

I engaged the services to fix an old-style toilet flush (one of those with a handle and siphon). I explained the problem clearly over the phone and they sent engineer out same day and obviously charged their call out rate in advance (£114). The plumber spent literally 5mins looking at the flush and announced it can't be fixed and will need spare parts, for which they will send me new quote for parts and charge again for labour/effort. Given the urgency, I felt they could have done a better job of bringing the part and solving the problem in one go or not intended to charge me again for labour/effort on 2nd visit given the first visit was so short. I completely understand the point of call-out charge, but this is the whole idea of providing good customer service. I never heard back from Gas Weiss, went elsewhere and got it fixed for a reasonable price.They have now lost me as a future customer. Hope Gas Weiss can understand that they will make a lot more money from repeat and loyal customers, who must be won with great customer service.

Excellent service at a good price. The engineers were knowledgeable and showed up when they said. They worked late into the evening to complete the job the same day and cleared up after.

I was so impressed with this company!! They came the same day I called....and Matt and Teddy were amazing!! They not only fixed my boiler but took the time to educate me on how to do the little things to keep it going! I am not going to have them do the annual service for me.

Efficient and very competitive!I have been working with Gas Weiss for approximately a year now, they serviced the boilers in over 400 flats we manage.I have been communicating with Motty and Michael, they are very organized and respond quickly.The engineers that attend the property are very polite, friendly and trustworthy!Gas Weiss is definitely our first go to when it comes to plumbing and heating.Thank you guys!

Very quick and professional service, which fixed long-standing issues with our boiler. Will definitely use again.

Very efficient service!On site within 3 hours, got the job sorted.