Insurance Claim Solutions

Paul was an incredible help during our claims process. Though claims generally take a long time (as I found out!), Paul guided us through the steps and reassured us the entire way. Paul kept us up to date on things going on and made sure he was available to chat on WhatsApp, emails, and on the phone. My only regret was not ringing the ICS team immediately when our claim happened!Huge thanks to ICS.

Paul was great and on the ball with a claim we needed to make after our tenant caused a fire in our rental flat. We successfully came away with a payout that we were happy with to enable us to refurbish the flat and get it rented again. Would recommend Paul!

Had is few problems with a property insurence claim I had , so phoned Paul from insurence claim solutions he was straight on the case came out that afternoon and sorted every thing out for me , wish I had been in touch with him sooner , he just took all the stress out of dealing directly with the insurence company and got the right result very quickly, I couldn’t have done it with out him ,

After our Bungalow being flooded with sewerage, at the hands of a Water company, my Husband and I were at a loss on what to do, practically everything we owned was destroyed.After being recommended, Insurance Claim Solutions, Paul, literally came to our rescue.Paul came to meet us quickly and professionally and really cared for us and our dire situation.He orchestrated everything for us, dealing with our Insurance company, taking the strain from us.We worked with Lee, one of Paul’s team, who worked with me regarding the renovation. Again we were treated with kindness and respect.We are now back in our Bungalow and enjoying every moment, the place is beautiful.My advice to anyone needing to deal with a situation similar to ours is, use Insurance Claim Solutions, you will not be disappointed. The stress is taken from you, allowing you to carry on with your life and I know we would never have completed by now if we hadn’t used them.

I cannot praise Paul Edmonds professionalism and helpfulness enough. He helped us persuade our Insurance company to honour their policy with us and pay reasonable costs to effect repairs.Until Paul's involvement the insurance company spent 7 weeks being unethical, unhelpful, slow and evasive. Within 48 hours of Paul's involvement they had met our original claim in full.I am sure our paths will cross again. Ian

Our property sustained substantial water damage from a burst pipe that had frozen in the header tank in the loft in December 2022.A loss adjuster from our insurance company arrived a week post flood and said that there was going to be a considerable delay due to the volume of claims, she suggested that we might like to take a cash settlement .The resulting offer would have only paid for a skip and a strip out of roof insulation, leaving me to foot the bill for all the repairs required.This is when I realised that I needed help in the claims process, and following an online local search for a loss assessor, I found Paul Edmonds of Insurance Claims Solutions.Paul had previously worked as a loss adjustor and brings a wealth of knowledge and experience to the table in this complex industry.He took over the entire claims process with the insurance company.This was an absolute lifeline and reduced the day-to-day stresses that otherwise I would have faced alone.Paul uses his professional contacts and chartered surveyors to review the damages sustained and provides a professionally written reports to add weight to the insurance claim being submitted, all of which had a positive outcome for me.Paul is personable, professional and tenacious, he will achieve the goal he has set, despite any difficulties encountered, he perseveres.He is methodical in his work and keeps you informed of every step of the progress being made, right through to the insurance company admitting liability, providing a cash settlement that will now pay for the cost of the repairs.His professional fees are open and transparent from the outset and represents good value for money.If you ever feel you cannot face the insurance companies alone, do not hesitate to get in contact with ICS, you will not be disappointed!

We used ICS/Paul Edmonds to assist with a leak which has caused a lot of damage to our property. We felt with such a big job we needed someone professional to liaise between us and our insurance company and we are very pleased that we did. The Insurers and/or their contractors in their evaluations missed out lots of things which the un-trained eye would not know but Pauls experiences picked these items up as missing from the estimated and added them to our claim to ensure when the time came for the re-build we had sufficient money to cover it. Due to this the figure achieved was substantially more than we would have received if we had not used ICS therefore we know we have sufficient funds for the re-build. With ICS's professionalism, experience and attention to detail we would not hesitate in using them again

I appointed Paul Edmond's to handle a very complex insurance claim that I didn't feel would reach a satisfactory end had I managed it myself. Paul is undoubtedly an insurance claim expert thanks to his years of experience and contacts within the industry. He is highly professional, persistent and was successful in getting a good settlement from the insurer for the claim. The claim management fee is fair and worth every penny in my opinion.ICS was highly recommended to me by a friend and I am happy to highly recommend ICS to others who may read this review. Thank you Paul, you definitely took the stress out an unfortunate situation.

Ours was a complicated claim, but it was handled efficiently and professionally by ICS. Paul visited our site, got all the information and was able to deal with everything for us.

We cannot recommend ICS highly enough. Paul Edmunds went above and beyond. He was in constant contact with us and completely took the stress away from a bad situation. He was very professional and very patient with us. And very good at his job! We would have been completely lost without his help and guidance.