WDH

Please please please employers get that man the help he needs.You know the exact man I mean, the one from the video.He is a catstrophic event waiting to happen, one that will probably shock the nation too.Please suspend him and get him the mental help he needs before he does something terrible to anyone.

Very unprofessional staff member just because a public auditor was there to film and put a drone up which they have a lawful right to.When members of staff are in public they have no right to privacy.

My sister has 6 kids 5 girls and 1 boy oldest been 16 and youngest been 9 months and her partner all in a 3 bed house and they won't help her to move into a bigger property that's how helpful they actually are the current property she's in the wall is cracking and moving but they say there's nothing they can do about it the bathroom floods but they won't fix the issue just send a the wrong guy out to look at the issue they are a complete joke

They'd rather have crackheads and heroin addicts living in their flats and houses rather than people what want to make a life out of themselves. The Primrose House tower block had fire safety work done (meant to be done in 3 to 6 month) but took 2 plus years. The WDH did nothing and also the staff doing the jobs (Nicola who works at Kiers) did nothing but harass the people living here. You can get kicked out for having a cat but they can't kick out the crack and heroin dealers/takers who bring in the country line dealers. Who evers in charge needs to be put into these houses to experience what we experience rather than doing nothing. Plus the staff at the WDH Hub and Homesearch are clueless young girls or boys who no nothing and probably live with their parents so after work they don't care about what goes on. They need to start hiring people to sort these problems out and kick out the people rather then letting them get away with it with their apparent mental health" which is caused by their own dumb fault for smoking crack and heroin."

Not fit for purpose. No adherence to their own policy, rude operatives who lie to get you off the phone and treat you with absolute disdain for having the nerve to question them (quite narcissistic) - “4 weeks, no 8 weeks, no 10 weeks” - to be told by another organisation that it’s more like 18months to 2 years.A system that won’t hold itself to account, despite a waiting list of 27000 people and a backlog which to me points to gross incompetence in management. It’s an insult to the council’s health and wellbeing strategy and a total disgrace where the “housing first” models are concerned, which then impacts massively on wellbeing. I am sofa surfing due to incompetence, as my name was not added to a tenancy I was in, despite being told this was an “automatic process”, which left me with no protected rights to my own home. All I’ve had so far is excuses and a circular conversation about how it’s “not the advisors fault”, yet they aren’t forthcoming with where you can actually log a complaint that is treated seriously.

Just phoned and got Sam in Pontefract have to say she was so helpful and friendly re a query I had about my fencing and it going back to 2014 she found the paperwork and confirmed my query. Excellent made my day

Well, what can I say...we had an issue at our home, rang the WDH number and spoke to H and she understood exactly what we needed, especially with it not being an emergency and we did not want to waste anyone's time. An electrician came this morning and explained what was happening with the issue and had it sorted in minutes and explained why it was happening!Thanks again for supporting tenants, especially we members of the older WDH gang!

Quite good if you get through to them. On hold for over an hour and couldn't sit there any longer , so opted for the call back! This was on Thursday lunchtime, expected a call back on Friday but didn't happen. Don't offer a facility you can't service!!!!

Berry aggressive staff at the trade counter I will not use again

It's been 3 weeks in our new property, it did take a while which is understandable. But Julie our housing officer found a perfect place for me and my partner. Now we couldn't be happier. Now focused on making this house a home. Many thanks everyone.