The Millhouse

Fantastic Sunday lunch loads of choice, friendly staff, nice atmosphere, very clean and great service

Food is amazing and tasty. The pub itself is supper clean and tidy and staff are more than welcoming and kind. <3

had a brilliant experience at the mill house,myself and my friend had a 10/10 meal on a thursday evening we enjoyed the atmosphere so much we even stayed for then quiz, will definitely be back next thursday

I eat here a lot and I’m never disappointed. The food is flavoursome, staff is great and it’s a very well kept pub.. I would recommend to anyone

I recently had a disappointing experience at this pub when I dropped in for lunch with my friend and our children. The menu was really limited and had no allergen information on it. There were hardly any items on it I could eat.....there wasn't even a side salad I could order. When I spoke to the staff they had to message the chef to find out what I could eat as I have a gluten intolerance . As he wasn't there the chef called me to discuss my requirements. Unfortunately, the conversation left a lot to be desired.Upon receiving the call it was clear that the chef had little interest in listening to my feedback about the need for allergen information on the menu or anywhere else that customers could see it. He and was more focused on proving himself right rather than providing quality customer service. He accused me of shouting, which I wasn't. I was speaking loudly as I could barely hear myself over the noise of the traffic driving past the garden and the kids playing.In any feedback process, it is essential for both parties to engage in a constructive dialogue. Regrettably, the chef's attitude did not reflect this. He neglected to acknowledge my concerns or show any willingness to address them. As a result, I made the decision to leave the pub and requested a refund for the food we had already ordered as I will not support an establishment with such rude staff.Customer service is a fundamental aspect of any establishment, and this experience fell far short of what I expected. A sincere commitment to customer satisfaction should be valued over personal ego or the need to be right.While I understand that mistakes can happen, it is crucial for the staff, especially those in management positions such as the chef, to handle complaints with professionalism and a willingness to address the concerns raised. Unfortunately, my encounter with the chef at this pub demonstrated a significant lack of these essential qualities.I would have appreciated a more receptive and understanding approach to my feedback. Instead, I left feeling unheard and disregarded, which is not the kind of experience one expects when visiting a pub.In light of this disappointing encounter, I cannot recommend this pub to others who value attentive and respectful customer service. It is my hope that the management of this pub takes this feedback seriously, reevaluates their approach to customer satisfaction, and improves their overall service quality.

A lovely little local pub. A good amount of seating inside and outside.Very friendly staff, they make you feel very welcome. The regulars also make the place extra nice, making you want to come back again and again.It is decorated brightly and modern. The toilets are very clean.A good range of drinks and food available, at reasonable prices. Food is amazing and all home cooked!! Would definitely recommend.

Lovely friendly local with good, sensibly priced food and a good atmosphere.

Haven't been in the pub for a long while but called in for a dinner last night and it was excellent. The food was really tasty, massive portions and good value. Well worth a visit.