ABode Chester

Had a great murder mystery meal event here on a works day out. The food was excellent but service was a tad slow. It's quite a walk from the station but there are many watering holes along the way.

A lovely hotel with great views and friendly staff. Watch out for the hotel car parking fee though. We had no idea until we arrived that it was £10 a day!

Me and my parter stayed here as a early weekend getaway from THU night to SAT afternoon, aesthetically the hotel is very pretty inside and outside and has around 5 floors so the views are certainly there depending on your room.Our stay was mixed, the positives were the staff were nice enough, a bit under and overbearing at times for example, we only got the one cocktail from the bar and stated we were only having the one and the bartender came over three times to ask us how it was, for some people that's great service but we were trying to have a conversation so once would've been fine.The room was nice enough and we were on the third floor so the view was also. The shower was probably one of the best hotel showers I've seen and used.Now on to the negatives:Firstly the room/bed we chose was the double and alongside the pillows it was terribly uncomfortable.The television was incredibly small and for some reason all the mirrors in the room had some sort of obstacle in front of them for example, one had our office size desk in front of it, another had a luggage holding stand and the bed side table in front of it which was attached to the bed so I couldn't move it and the final mirror in the bathroom had the toilet, sink and bin in front of it.Additionally, we only stayed two nights and the fire alarm went off BOTH nights and for the SAME reason, the first time at 5:30 in the morning and the second at 1:45 in the morning - the reason we were told was due to steam from other guests showers. For me the issue I have with this is I imagine that the hotel has been there for quite some time and you mean to tell me only recently has oversensitive fire alarms become an issue? I'm not buying it, so I would've preferred to of been told just a small heads up that your fire alarms have been known to go off very easily and is clearly still a problem!The other issue I had was we spent around £200 for a two night stay and in our room there was like a snack section on our desk to which we were under the impression that these were complimentary, we were not told by any staff, any receptionist that these actually cost you money to consume!! that the hotel keep a tab on. There is a very small price list at the back of the tray where the snacks were kept and on black card might I add, so you could say it was an oversight on our part for not noticing but I bet we're not the first people who have made this mistake as there's no information provided - it totalled to £15 for two cans of coke, two packets of crisps, small chocolate and some nuts.We raised our issues before we checked out to the receptionists but they couldn't of cared less to be honest so we won't ever be coming back.

Went for cocktails in Sunday afternoon. This place has the best views in Chester but zero atmosphere. There was one other party there. No music. Hard floors. Kind of a cold echoey space. No real attention to the balcony seating. Just a few chairs and tables and zero lighting/greenery/attempt to make it welcoming. Service was fine, cocktails and hot drinks perfectly good and prices reasonable. No idea why Abode isn’t pushing this is a proper venue. Location is ridiculously good.

Excellent location for Cheater and the race course. Was obviously once a leading edge hotel but sadly the rooms in decline. Good views from the rear and the restaurant. Service only at breakfast, resulting in slow and disjointed meals.Convenient but needs work.

Kind of mixed feelings about Abode. Service before we stayed I found a bit lacking and I actually emailed to complain but did receive an apology via email. The room which was a desirable one was tired and small BUT we bought the Romance package which was so worth it so bunch of beautiful flowers, chocolates and chilled champagne (although it left water EVERYWHERE) they also wrote a card to us saying happy anniversary which was a welcome feeling after the initial experience. I found walking in and out of reception we were never really greeted or welcomed so it felt quite quiet and awkward BUT the lady that helped us check out was so lovely and chatty and so we finished on a high! Some good points but I wouldn't book again and I probably wouldn't recommend

Nice room and polite staff. Incredible that at 8am they said they couldn’t do pancakes (which were listed on the menu!). Booked direct so was offered the option to extend the check out by an hour. However this was unavailable when I asked. We’d parked in their carpark at c3.30pm but they said we had to be out by 12.30 - so £12.50 for less than 24 hours. Overall a decided lack of customer focus and a disappointing place to stay.

Tv rather small. Toilet seat loose and was locked inside bathroom due to door being damaged by previous occupant bit scary when I couldn't get back out . Hotel services notified and will rectify ASAP..staff, food and service amazing.x