BedWorld

visited this store today I was on my own for about 2 minutes when I woman appeared from out the back she looked at me said nothing sat down at her desk and looked down ! if you don't like people get out of retail !!! only gave one star as I couldn't give zero !

Unfortunately the company took out two payments. Delivery time 12 hour slot .When it was delivered would not bring indoors left to struggle.Once I opened it . The bed was wet and dirty. No instructions. Parts missing. Would definitely not recommend

The divan bed feels very poor quality in comparison to my old Dreams bed and the drawers aren’t put together very well at all and are flimsy when opened. I fear for how long the divan is going to last. The mattress doesn’t feel overly comfortable but I’m hoping that I just need to get used to it being new.

Visited today, very disappointed with the display and service. The woman working in there didn't even get up out of her chair. Totally disinterested. Wanted to shop locally but looks like I will now be buying online.Why did i purchase a bed from this company? I should have followed my instinct.The headboard was faulty and I was advised that they would exchange over 3 weeks ago and I'm still waiting to hear about it being collected and exchanged!Don't buy from this company - customer service is shocking!

Bed and delivery were fine, but the headboard was faulty, second headboard delivered this was also faulty, but Bed World managed to resolve issues quickly and professionally. Azis has been helpful.

If I had had a call to say the bed was coming this review would have been 5 star but it came unexpectedly and I was on a zoom call so inconvenient.However one gold star for the 2 nice and helpful delivery drivers and 3 gold stars for my bed which was perfect, in excellent condition and exactly what I wanted.Four stars from me :)

Absolute rubbish - the worst quality bed we have ever bought!- Divan drawers are difficult to open and close.- Headboard only came with two bolts so the bed needs to be right up against the wall to stop the headboard tipping over.- And finally...The mattress (if you can even call it that). It's basically just a big block of solid blue foam, with a thin layer of memory foam glued on the top. This is then wrapped in an embroidered case to make it look more expensive, but this is the most uncomfortable thing you will ever sleep on.!!! Though it has a fire resistant label on the mattress cover, I have no idea if this also applies to the blue foam of the mattress inside. !!!Avoid, avoid, avoid

Terrible quality bed. Side board split in 2 when sat on for the first time, core of the board is foam!! One foot ripped out as the machine screw ripped from the internal thread. Double checked and the correct screws were used.Poor quality, poor customer service, poor experience.

Jason was really helpfull in shop. I was notified on day of delivery what time the bed would arrive. Idris the driver was friendly and polite. Even the call centre staff were friendly and polite too. Bed was easy to put together and I am a woman on my own! The bed is of extremely good quality, I was able to choose colour, material and style of bed. I recommend going in store as you do get a lot more choice than what you see online. Highly recommend.