Walfinch Solihull | Home Care & Live-in Care Services

At first I joined this agency for short calls when it was part of Christie’s care agency who had a decent reputation going by reviews but then it went to Walfinch Anika care with the same manager and staff.Honestly it’s not a good care agency due to very poor management. At the beginning there was one good care worker but she had to find another job due to lack of work, after that the care got worse as staff were either very unprofessional or new to care and we was training them to help support my PA’s which is not our job to do as all staff should have mandatory manual handling skills. I tried to work with the manager but he did absolutely nothing so it never improved, just slowly got worse as more staff left. The manager gave short notice when dropping calls constantly due to lack of staff. Also I was constantly correcting the invoices as they couldn’t keep track of short calls that were cancelled so I’d get over charged a lot.Then they wanted to charge even more money for a really bad service so please if you read this review look for another agency to save yourself stress. The management are just trying to make fast money with no care for staff or clients.

I have been with walfinch close to a year now. I can confidently say it has been amazing experience. The line manager (Srikanth Reddy) and co workers within Walfinch are absolutely amazing and very supportive. I would recommend Walfinch to anyone thinking going into care work.

Since last few weeks I had been experiencing care service provided to my wife (who is suffering from mixed Dementia) by Christie's Care Solihull.I am pleased to state that we are enjoying a great tranquility and warm security while living with this dreadful disease, after experiencing several service providers; this happening is a big difference in our daily life. At this juncture we (as a family of my patient wife) are of the opinion that, Christies Care Solihull have managed to provide care not as a business proposition, rather care with family feeling , is an essential for sustaining cognition and tranquility vs calmness to the patient with Dementia, without that component sufferings for patients with Dementia goes downhill rapidly. I am left to narrate this type of care with empathy must be encouraged throughout the sphere of Care vs Care provider vs care recipient: " Last but not the least my thanks and gratitude to the manager who invests time to supervise the carer personally time to time. we would like to say big thanks to the carer specially Lee"

I applied for live in care home in Christie's care solihull srikanth rddy he contact me I really appreciated for all supporting. And am so happy to be part of the career.