River Rooms

Very pleasant experience, perfect service from the owner. We ran into a minor issue, it was self check in so we had to call the owner, but he helped us out with everything in 2 minutes, really excellent service. The rooms themselves, for the price, they are modern, large and the beds were comfortable. Everything was clean and tidy. There is also free parking there. Overall, very pleased with the stay.

I booked this via google ads.I thought I was booking an apartment with all the facilities listed and at no time during the booking process were the kitchen facilities referred to as 'communal' or 'shared'. The booking confirmation showed a refundable damage deposit of £200 - something always associated with apartments.The check-in procedure was not outlined on the confirmation or any subsequent emails I received - it just stated 'Check-in Fri 01 Jul 2022 (15:00 - 23:00)'. So when we arrived expecting a reception, we only got a locked door. It is a contact-less entry system, and you do not receive access instructions until they get photo ID from you. I did not get either a text message or email request for this and this process is not outlined on the booking confirmation or website.Once we lugged ourselves, our food and our cases up several flights of extremely narrow and steep stairs*, to be confronted with 2 very hot, stuffy rooms and a tiny adjoining shower room, we learned to our dismay that we had no kitchen.There was no fan or air-conditioning the only ventilation was to open the windows, and since the property's location is between the cricket ground on one side and the football stadium on the other and directly opposite a 24 hour McDonalds, it was extremely noisy all night. So we did not get much sleep.We found a communal kitchen through 3 heavy fire doors. The sink was piled with dirty dishes, the fridge was full of badly stored food, every knife and plate we found was dirty/not properly cleaned and a frypan I took from the cupboard was covered in burnt on black grime rendering it unusable. Neither the extractor fan nor the light above the stove worked. Needless to say, we ended up eating out and taking our food back home.I do not recommend this property - it is far too expensive for what it is (£238 for 2 nights). Book a room at a hotel instead, then for equivalent money you will get air conditioning, elevators, quieter rooms and catering services.

River Rooms came to our rescue in between selling our house and a delay in buying a new home. Conveniently situated close to West Bridgford with easy access both into Nottingham and beyond, this was ideal for us. The rooms are exceptionally clean, tidy and very well maintained. The separate kitchen facilities with washing machine and fridge freezer an added bonus. Good parking space for those with cars.Garry and the domestic team are regularly on hand to sort things out and offer advice.Many thanks.

Easy to find, clean tidy rooms. We had a double with an adjoining twin which was perfect for us and teenage son. Great location for the football or cricket. Easy check in and check out with parking round the back of the hotel.

Clean rooms recently refurbished. We were in a triple room, slightly odd feeling with the second bedroom off the first so that only access to it was through the first bedroom, but worked OK. Kitchen is shared, but we did not need to make use of it. Very well positioned for sports grounds and Nottingham Forest home turf. Lots of places within walking distance for food and drink.

Nice and clean place to stay for the week while I was working away.Couldn't ask for better for the price I paid.Thanks for having me!Joe

Great place to stay. Clean, bright and comfortable, with easy parking. Handy shared kitchen. Pleasant half-hour stroll into the city centre, across the river, and along the canal towpath. Never used a self-check-in before, but it was straightforward enough. Recommended.

The heater is not working at all after 3 hours. When we first called after half an hour of arriving, got a message that they are in teams call, and each time it’s the same, they just don’t want to pick up calls or just an auto reply. We then liaised via texts and was asked to wait and we waited for now 3 hours and when we texted back, the messages didn’t get through and apparently they can’t be contacted anymore after 6pm.We tried another number in their email for urgent contact, again no one picked up nor response to our texts. We’ve been in a very cold attic room for 3 hours now and no one bothered to follow up despite us updating them every half an hour and they just kept asking us to wait. And now, no one could be contacted