Hobbycraft Epping Forest

Only my second time here and today I made my first purchase.My general impression is, that for a craft shop - it lacks any excitement and inspiration. The place is so incredibly dull. Clean, neat, tidy, and packed with very well merchandised stuff"....but my God- the experience is boring.This is all great if you know what you're looking for and doing...but if you're a newbie wanting to start something (anything) from scratch - it very much feels as if you're on your own. On both occasions I've visited I pretty much was; the shop always seems to be devoid of customers. On both occasions I've visited pre-10am though - maybe that's the best time to come?Today

Staff were friendly and helpful. They went over and beyond, the gentleman photocopied a advert I seen on their wall behind the counter for me.And was very informative of special offers they have.I would certainly go again.

Lovely helpful staff. Good selection of items. The online stock checker is accurate. Clean store. Has a free car park.

Update.... Grace, what a breath of fresh air. Friendly, helpful, pleasant, perfect.Hearing a customer questioning the price of an item, the manager was very condescending. I have been on the receiving end of this manager, at least once, who is not at all friendly or approachable nor has the ability to speak to customers in a friendly manner.The only time the staff speak to you is at the till when taking your money which I guess is like most stores these days.I do purchase what I need, not a huge store so I check online first that any particular item is in stock.Personally I do not find the staff friendly or helpful (only at the till)

Great for crafting! You can get a variety of arts and crafts from here, even things for gifting! This store always seems quiet when I visit which is great as I prefer it that way. The staff are always busy doing things but are helpful when you need them. This shopping park is generally not too busy and I prefer to come here when I need to visit these shops rather than somewhere nearer to me but busier.

Do like this shop, really big range of cricut products, reasonably priced. Great for kids and adults crafting.2 floors, tiny lift to second floor for buggy or wheelchair users.Staff helpful.I'm sure they still do teaching days where you can book to learn cricut or other hobbies.

Always stocked with great craft bits. At key times of the year there are good sales and you can grab yourself a good bargain. It has 2 floors of craft supplies, so there is something for everyone. Staff are super helpful if you need any help.

I'm always in there it's a brilliant shop